Job Description

Position Title: Supervisor – Sample Management Support

Location: Bangalore, India

Department: Data Operations / Biorepository Support

Position Summary

The Supervisor of the Sample Management Support team is responsible for supporting the client facing Sample Management team for client delivery related to sample management activities. The responsibilities will include leading a team of Sample Management specialist and collaborating with key stakeholders and other departments as needed to support all data activities. The supervisor will work closely with internal stakeholders to deliver Sample management activities including study setup, site activation, kit ordering/distribution, sample shipment & receipt coordination, sample data reconciliation and sample destruction and study close-out.

A background in data analytics or a related discipline is preferred, along with demonstrated leadership capabilities and experience in clinical trial or clinical research data management.

Key Responsibilities

• Assist with setting up new studies by thoroughly understanding study design and sample management requirements from the protocol, PSD and lab manual.
• Assist with delivering site training by the creation of targeted material/aids to support compliance of documentation completion, sample handling and shipment.
• Assist with data entry for all tasks including data discrepancies, EDC reconciliation, e-portal,
• Assist with supporting courier/logistics needs including courier setup, scheduling, importer of record, tracking and coordination between sites, labs, and client
• Assist with data reconciliation and track sample collections and kits across sites.
• Assist with data reconciliation tasks and client/site coordination to ensure data accuracy and compliance.
• Assist with data reporting needs for study queries surrounding sample inventory, sample data discrepancies, kit inventory, site activation and EDC reconciliations
• Assist with generation and review of sample management reports for internal and external stakeholders.
• Assist with client deliverables and ensure work performed for sample management are appropriately billed by contract budgets.
• Assist with documentation of sample related issues, corrections and compliance with QMS standards.
• Assist with study close-out and coordination as it relates to sample management including sample inventory transfers/destruction, courier account close-out and study document close-out.

Leadership

• Lead cross-functional and organization-wide initiatives as required.
• Ensure all team members receive adequate training and support.
• Foster a collaborative and goal-oriented team environment.
• Assign tasks, set clear expectations, and provide constructive feedback.
• Maintain effective communication with Data Operations, functional leads, project managers, and other stakeholders.
• Assess project timelines and resource requirements, providing input as needed.

Qualifications

Minimum Requirements

• Minimum of 6 years of relevant experience.
• At least 3 years of leadership or supervisory experience.
• Proficiency in managing diverse clinical research tasks.
• Comprehensive understanding of drug, device, and/or biologic development processes.
• Experience with clinical database management systems.
• Strong expertise in data quality standards and practices.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent organizational, written, and verbal communication skills in English.

Preferred Qualifications

• Background in clinical, scientific, or healthcare disciplines.
• Familiarity with data privacy regulations (e.g., GDPR, HIPAA).
• Experience with Power BI, Power Query, and/or Power Automate.
• Knowledge of Laboratory Information Management Systems (LIMS) and Biospecimen Inventory Systems.
• Experience using Smartsheet for project tracking and collaboration.