Supplier Quality Manager

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Founded over 35 years ago, First Quality is a family-owned company that has grown from a small business in McElhattan, Pennsylvania into a group of companies, employing over 5,000 team members, while maintaining our family values and entrepreneurial spirit. With corporate offices in New York and Pennsylvania and 8 manufacturing campuses across the U.S. and Canada, the companies within the First Quality group produce high-quality personal care and household products for large retailers and healthcare organizations. Our personal care and household product portfolio includes baby diapers, wipes, feminine pads, paper towels, bath tissue, adult incontinence products, laundry detergents, fabric finishers, and dishwash solutions. In addition, we manufacture certain raw materials and components used in the manufacturing of these products, including flexible print and packaging solutions.

Guided by our values of humility, unity, and integrity, we leverage advanced technology and innovation to drive growth and create new opportunities. At First Quality, you’ll find a collaborative environment focused on continuous learning, professional development, and our mission to Make Things Better®.

We are seeking a Supplier Quality Manager for our First Quality Home Care Products LLC facility located in Salt Lake City, Utah. The Supplier Quality Manager is responsible for leading all aspects of supplier quality management to ensure that raw materials, packaging, and externally manufactured products meet company standards, regulatory requirements, and customer expectations. This role establishes and maintains supplier quality systems, manages supplier performance, and partners cross-functionally to drive continuous improvement in the supply chain.

Primary responsibilities include:

Manage the supplier qualification, approval, and onboarding process.
Conduct and oversee supplier audits and assessments to ensure compliance with GMP, HACCP, ISO, and other applicable standards.
Develop, monitor, and report on supplier performance using scorecards and key performance indicators (KPIs).
Lead root cause investigations and corrective/preventive action plans (CAPA) with suppliers.
Maintain approved supplier lists, material specifications, and compliance documentation.
Collaborate with Procurement, Operations, and R&D to support business objectives related to cost, quality, and service.
Support incoming inspection programs and manage disposition of non-conforming materials.
Ensure compliance with regulatory and certification requirements (FDA, USDA, SQF/BRC, GFSI).
Drive supplier development and continuous improvement initiatives.
Provide leadership during supplier-related escalations, investigations, and recalls.
Prepare reports, presentations, and data analyses for leadership review

Working Conditions

Position based in office and manufacturing environments.
Routine travel to suppliers and contract manufacturers (domestic), up to 30%.

The ideal candidate should possess the following:

Bachelor’s degree in Engineering, Food Science, Quality Management, or related field required. Master’s degree preferred.
Minimum 5 years of progressive experience in Quality, Supplier Quality, or Supply Chain in a CPG, food, or regulated manufacturing environment.
Prior experience conducting supplier audits and managing supplier quality systems required.
Strong understanding of quality systems, regulatory compliance, and industry standards.
Proficiency in root cause analysis, risk assessment, and CAPA processes.
Excellent communication, negotiation, and relationship-building skills.
Ability to lead cross-functional teams and influence without direct authority.
Strong analytical, organizational, and problem-solving abilities.
ASQ certifications (CQE, CSQP, CQA, or similar) preferred.

What We Offer You

We believe that by continuously improving the quality of our benefits, we can help to raise the quality of life for our team members and their families. At First Quality you will receive:

Competitive base salary and bonus opportunities
Paid time off (three-week minimum)
Medical, dental and vision starting day one
401(k) with employer match
Paid parental leave
Child and family care assistance (dependent care FSA with employer match up to $2500)
Bundle of joy benefit (year's worth of free diapers to all team members with a new baby)
Tuition assistance
Wellness program with savings of up to $4,000 per year on insurance premiums

...and more!

First Quality is committed to protecting information under the care of First Quality Enterprises commensurate with leading industry standards and applicable regulations. As such, First Quality provides at least annual training regarding data privacy and security to employees who, as a result of their role specifications, may come in to contact with sensitive data.

First Quality is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identification, or protected Veteran status.

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