Roles & Responsibilities:
- Lead and manage all customs clearance activities for imported medical equipment and consumables
- Prepare and review documents required for import clearance (invoice, packing list, COO, test certificates, etc.).
- Coordinate with customs clearing agency, freight forwarders and regulatory bodies to ensure timely clearance of shipments.
- Track and monitor shipments from origin to warehouse and update stakeholders on ETA and clearance status.
- Ensure HS code classification and duty calculation are accurate.
- Coordinate inbound and outbound logistics for spare parts, machines, consumables and accessories.
- Plan dispatches to customers, branch offices and service engineers.
- Monitor transit, ensure on-time delivery and handle any shipment delays or logistic issues.
- Maintain vendor relationships with logistics partners and freight providers.
- Ensure timely GRN entry after receipt of imported materials.
- Coordinate with warehouse team for storage, picking, packaging and dispatch activities.
- Track inventory levels to avoid stock-out or overstock situations.
- Assist in cycle count and annual stock audit.
- Maintain import log, stock registers, airway bill details and delivery records.
- Ensure compliance with medical device regulatory norms (CDSCO, import license requirements if applicable).
- Process insurance claims in case of damage, loss or transit issues.
- Support internal and external audits by providing logistics and customs documentation
- Work closely with the Sales, Service, Finance and Procurement departments to align supply chain activities.
- Provide timely shipment and stock updates to internal stakeholders.
Required Qualifications & Skills
- Bachelor’s / Masters degree in any specialization (Supply Chain / Commerce / Business Administration preferred).
- 2–5 years of experience in import/export or supply chain management (medical device / healthcare industry preferred).
- Knowledge of customs clearance, HS codes, freight terms (Incoterms) and logistics handling.
- Strong communication, negotiation, and problem-solving skills.
- Ability to work under pressure and handle multiple shipments simultaneously.
Job Types: Full-time, Permanent
Pay: ₹20,000.00 - ₹25,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person