Supply Chain Manager

Supply Chain & Manufacturing Manager (Frozen Desserts)

Company: Ice Cream Cooperative (Ice Cream Jubilee, Blue Marble, & Chee Hoo)

Location: Remote - Mid-Atlantic preferred (within 3 hours’ drive of DC; e.g., rural PA/WV/VA/MD)

Type: Full-time, exempt

Reports to: COO (with regular CEO interaction)

THE ROLE

Own end-to-end supply chain and manufacturing for two growing frozen dessert brands. You’ll run production planning, co-packer oversight, procurement, inventory, logistics, and quality coordination. We want a ruthlessly detail-oriented operator who thrives autonomously in a remote setting, manages up crisply, and installs operational excellence through disciplined process and data analysis.

WHAT YOU'LL DO

Production & Operations Planning

• Convert demand forecasts into executable weekly/monthly production plans.
• Maintain the master schedule; align capacity, materials, and labor to prevent stockouts/overbuild.
• Own Bill of Materials (BOM) accuracy, overrun/yield standards, and post-run variance analysis.

Co-packer & Plant Oversight

• Manage day-to-day with co-manufacturers: slotting, changeovers, approvals, and post-run reconciliations.
• Push on-time delivery performance; escalate risks early with options and tradeoffs.

Procurement & Suppliers

• Purchase ingredients and packaging; track price, lead times, and logistics.
• Maintain safety stocks, dual-source plans, and long-lead coverage.
• Drive documented cost savings without compromising quality.

Inventory, Warehousing & Logistics

• Keep Raw/Work-In-Progress/Finished Goods inventory accurate across frozen storage warehouses and 3PL freezers (cycle counts, expiration dates/code outs, lot traceability, etc.).
• Plan and dispatch shipments to frozen storage warehouses, distributors, and retail shops.
• Fulfill Purchase Orders from Distributors/Customers in timely manner, scheduling freight and managing customer expectations around the delivery
• Maintain clean item masters and location data.

Quality, Food Safety & Compliance

• Enforce specs/SOPs; coordinate Certificates of Authenticity (COAs), quality assurance processes, and corrective and preventative action practices with co-packers.
• Support compliance with food safety basics (allergens, sanitation, recalls, traceability, etc.).

Data, Systems & Reporting

• Build lightweight dashboards for forecast accuracy, on-time delivery, yield, COGS variance, inventory turns, and service level.
• Keep Manufacturing Resource Planning (MRP) tool, BOMs, and SKUs up-to-date and accurate; standardize naming and versions that are consistent across brands and SKUs.
• Send concise weekly updates that manage up with choices and implications.

Commercialization & Change Control

• Partner with Culinary Lead on new SKUs: spec lock, BOMs, vendor setup, costings, trials, launch readiness.
• Lead change control for ingredients/packaging; plan phase-ins/phase-outs and rework.

QUALIFICATIONS

Must-Haves

• 3–7+ years in CPG food/bev supply chain or manufacturing (frozen/refrigerated strongly preferred).
• Hands-on ownership of production planning, inventory control, and co-packer/3PL coordination.
• Comfortable with standard food safety fundamentals; able to read COAs and support investigations.
• Systems-driven: MRP experience and spreadsheet fluency (pivots, lookups, error-proofed models).
• Impeccable detail orientation, organization, and documentation; bias to checklists/standard work.
• Clear, concise communicator who manages up proactively with data and options.
• Operates remotely and autonomously with self-set deadlines and consistent follow-through.
• Valid driver’s license and ability to do regional day trips/occasional overnights.

Nice-to-Haves

• Tools: Restaurant365, Katana MRP, QuickBooks Online, Google Sheets/Excel, Apps Script, Notion, Zapier.
• Frozen dessert or dairy/non-dairy processing; overrun/yield management; packaging commercialization.
• Distributor portals/EDI; retail logistics (Distributors, Direct Shipments, LTL logistics).

Work Setup & Travel

• Remote, Mid-Atlantic preferred for easy access to DC/Baltimore corridor and regional co-packers/3PLs.
• ~5-10% travel; mostly regional driving with 1–2 overnights per quarter as needed (travel expenses reimbursed).

Compensation & Benefits

• Base Salary: $65,000–$85,000 DOE, plus performance bonus potential.
• Health/PTO and standard benefits; equipment stipend.

How to Apply

Submit your resume and a one-page write-up that includes:

• Three quantified wins you personally drove (e.g., “cut COGS 2.5% in 6 months”).
• A brief outline of your sales and operational planning rhythm (inputs, meetings, outputs).Start your note with the phrase “No Stockouts” so we know you read the details.

Equal Opportunity: Ice Cream Cooperative is an equal opportunity employer. We celebrate diversity and are committed to a respectful, inclusive workplace.

Job Type: Full-time

Pay: $65,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off

Work Location: Remote