Supply Chain Manager - Ecommerce

Role Overview

We are seeking an experienced Supply Chain Manager to oversee and optimize end-to-end operations across multiple retail and e-commerce channels, including Amazon (US), Walmart, Lowe’s, Chewy, and Shopify. This role is critical in ensuring smooth procurement, efficient logistics, accurate inventory flow, and cost-effective replenishment strategies that drive the success of our fast-growing portfolio. The ideal candidate has direct Amazon US operations experience, thrives in dynamic environments, and brings strong leadership and cross-functional collaboration skills.

Key Responsibilities

Logistics, Supplier & Cross-Team Coordination

· Manage global supplier relationships, purchase orders, and replenishment planning.

· Oversee international and domestic logistics (FTL, LTL, SPD) to 3PL warehouses and retailer fulfillment centers.

· Liaise with freight forwarders, customs brokers, and 3PLs to ensure smooth operations.

· Collaborate with Marketing and Data Analytics teams to align supply chain planning with promotions, launches, and forecasts.

Inventory, Reporting & Cost Control

· Monitor inventory across Amazon, Walmart, Lowe’s, Chewy, Shopify, and warehouse facilities, ensuring accurate data flow via APIs and OMS/ERP systems.

· Implement cost-saving replenishment strategies while maintaining optimal stock levels.

· Track and improve supply chain KPIs (lead times, fulfillment accuracy, cost efficiency).

· Identify opportunities for automation, integration, and process improvement.

Amazon, Compliance & Marketplace Operations

· Manage Amazon FBA/AWD and Walmart WFS shipments.

· Oversee Amazon compliance (hazmat documentation, restricted products, listing compliance).

· Conduct inventory quarantine checks and coordinate with warehouses on segregation.

· Submit ASNs to warehouses to ensure smooth inbound processing.

· Manage reimbursement processes for lost or damaged inventory.

· Maintain compliance to minimize risks of restrictions or account issues.

Product Launch Support

· Plan inventory replenishments in advance of product launches to ensure strong day-one availability.

· Align launch timelines with internal teams to ensure supply chain readiness.

· Strategically distribute inventory across U.S. regions to qualify for 2-day Prime delivery nationwide.

· Create and manage GS1 barcodes for retail readiness and compliance.

· Monitor and adjust distribution strategies to balance inventory and maximize sales.

What We’re Looking For

· 5+ years of supply chain experience in e-commerce or retail distribution.

· Direct experience managing Amazon US operations (FBA, AWD, reimbursements, compliance, hazmat, ASNs).

· Proven success supporting product launches with strong replenishment and geographical distribution.

· Strong leadership skills.

· Expertise in multi-channel inventory management.

· Advanced Excel/Google Sheets skills (forecasting, pivot tables, cost analysis).

· Excellent communication and negotiation skills with suppliers, partners, and internal stakeholders.

· Ability to collaborate with marketing and analytics teams for data-driven planning.

· Must be available during U.S. business hours.

Job Types: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹2,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund
• Work from home

Application Question(s):

• Please explain your supply chain experience with US and ecommerce brand ? ( Mandatory)

Experience:

• Supply chain management: 5 years (Required)
• E-Commerce: 5 years (Required)
• US Market: 5 years (Required)

Shift availability:

• Night Shift (Required)
• Overnight Shift (Required)

Work Location: Remote