Supply Chain Planner

About Second Life Mac
Second Life Mac (SLM) is the industry leader in Apple device buybacks and refurbishment for schools and businesses. We purchase used Apple devices, refurbish them at our Skokie facility, and give them a second life by reselling them to consumers.

As part of our hiring process, applicants are asked to complete a brief 8–10 minute culture survey: https://go.apply.ci/s/hkCjJZOjpt

The Opportunity
We’re looking for a Supply Chain Planner to oversee production forecasting, scheduling, supply procurement, and vendor management across our Apple refurbishment operation. This role ensures devices and supplies are available to meet demand while optimizing inventory levels, production capacity, and operating costs. The position reports to the Director of Operations.

Key Responsibilities
Production Forecasting and Scheduling

• Forecast daily, weekly, monthly, and quarterly production output using inbound volume, WIP inventory, staffing levels, and production rates.

• Maintain forecasting tools and provide production forecasts to Operations and Sales teams.

• Recommend staffing, overtime, and labor adjustments based on forecasted demand.

• Create and manage daily production schedules to ensure customer commitments are met and production lines remain fully utilized.

• Monitor production timelines and communicate status updates to leadership.

Supply Procurement and Vendor Management

• Manage purchasing for production, warehouse, and operational supplies.

• Maintain appropriate inventory levels by balancing stock availability, ordering costs, and holding costs.

• Source new suppliers and negotiate pricing, terms, and purchasing agreements.

• Identify cost-saving opportunities through vendor partnerships and supply chain improvements.

• Develop and maintain vendor scorecards and hold suppliers accountable to quality standards.

• Coordinate returns and corrective actions for non-conforming supplies.

Qualifications
Required

• 2+ years of experience in supply chain planning, procurement, inventory management, operations, or a related field.

• Strong forecasting, analytical, and problem-solving skills.

• Experience with purchasing, inventory planning, and vendor negotiations

• Advanced Excel or Google Sheets proficiency.

• Strong organizational skills, attention to detail, and communication abilities.

Preferred

• Experience in manufacturing, warehouse, refurbishment, distribution, or logistics environments.

• Experience with ERP, inventory management, or production planning systems.

• Familiarity with Apple products or consumer electronics.

Physical Requirements

• Ability to work on-site in our Skokie, IL warehouse.

• Ability to move throughout warehouse and production areas as needed.

• Available Monday through Friday, with flexibility based on business needs.

Our Core Values
Our core values define how we show up every day—for our teammates, our clients, and our work. They guide our decisions, set our standards, and shape our culture.

• We are a Joy to Work With, bringing positive energy, humility, and respect while communicating openly and supporting one another.
• We Win the Day by taking consistent action and holding a high daily standard, knowing long-term success is built through steady progress and accountability.
• We operate with a strong Sense of Urgency, acting quickly on what matters, staying organized, and taking ownership without procrastination.
• We are Growth Minded, continuously seeking feedback, learning, and improvement, and embracing the discomfort that comes with getting better.
• We Flow Forward by staying calm, learning from setbacks, and maintaining momentum—focused on progress, not perfection.

EEO Statement

Second Life Mac is an equal opportunity employer and is committed to cultivating a diverse, equitable, and inclusive workplace. We do not discriminate against any applicant or team member on the basis of race, color, religion, creed, ancestry, national origin, citizenship status, age, sex, gender (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, marital status, military or veteran status, disability, medical condition, genetic information, arrest or conviction history (where permitted by law), or any other status protected by applicable federal, state, or local law.

Employment decisions are based on qualifications, merit, and business needs. Second Life Mac provides reasonable accommodations to qualified individuals with disabilities, individuals with sincerely held religious beliefs or practices, and individuals with pregnancy-related conditions, in accordance with applicable law. Discrimination, harassment, and retaliation of any kind are strictly prohibited.

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