Support Engineer

Job Title: Support Engineer
Location: Dubai, UAE
Job Summary:
We are seeking a skilled and responsible Support Engineer to join our team in Dubai. The ideal candidate will have strong technical knowledge, good communication skills, and the flexibility to handle work responsibilities as per workload requirements.

Key Responsibilities:

• Provide technical support and maintenance for hardware and electrical systems.
• Prepare detailed reports and documentation using MS Excel and MS Word (mandatory).
• Manage email communication with clients and internal teams in a professional manner.
• Diagnose, troubleshoot, and resolve system or hardware issues.
• Ensure timely response and resolution for support-related concerns.
• Work on-site or remotely based on operational requirements.
• Be available to work even during personal leave if urgent tasks arise.

Requirements:

• Education: Diploma or Bachelor’s degree in Electrical, Electronics, or related field.
• Experience: Minimum 2 to 5 years in a similar technical support or hardware/electrical role.
• Driving License: Valid UAE driving license (mandatory).
• Technical Skills:
• Proficiency in MS Excel and Word for report preparation (mandatory).
• Hardware and electrical troubleshooting experience.
• Languages:
• Hindi and English – Mandatory
• Arabic – Advantage
• Age: 22 to 35 years
• Work Timing: Flexible; based on workload and operational needs.

Preferred Attributes:

• Strong communication and interpersonal skills.
• Ability to work independently and handle pressure.
• Customer-focused and proactive in resolving issues.

Job Type: Full-time

Education:

• Diploma (Preferred)

Experience:

• Technical support: 2 years (Required)

Language:

• Hindi and English (Required)

License/Certification:

• UAE driving license (Required)