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Support Payroll Specialist

About Augment Professional Services (APS)

Augment Professional Services (APS) partners with leading organizations across the Energy, Technology, Utilities, and Engineering sectors to deliver specialized talent, consulting expertise, and project support. Our mission is to connect experienced professionals with organizations executing complex projects and critical infrastructure initiatives.

Position Overview

Augment Professional Services (APS) is seeking a Payroll Support Specialist to support enterprise timekeeping and payroll operations for a large-scale HR and payroll environment. This role plays a critical part in maintaining accurate employee time and attendance records while ensuring payroll processes operate efficiently and in compliance with established policies and pay rules.

The Payroll Support Specialist will support daily timekeeping transactions, monitor payroll readiness, and assist in resolving employee and manager inquiries related to time entry, accruals, and attendance records. Working within a structured HR shared services environment, this role will collaborate with payroll teams, HR operations, and management to ensure data accuracy and timely payroll processing.

The ideal candidate brings strong attention to detail, experience working with enterprise timekeeping platforms such as UKG/Kronos, and the ability to deliver responsive, professional support in a service-oriented HR operations environment.

Qualifications

Required Technical Skills

  • High school diploma or equivalent required

  • 1–2 years of experience supporting payroll, HR operations, or timekeeping administration

  • Experience processing timekeeping transactions including:

    • Time corrections

    • Absence management

    • Accrual adjustments

    • Standard time entry updates

  • Familiarity with enterprise timekeeping systems such as UKG (Kronos), Oracle, or similar platforms

  • Experience managing service requests or case management systems such as ServiceNow or similar intake tools

  • Ability to monitor time entries and ensure completion prior to payroll deadlines

  • Strong attention to detail and data accuracy when managing employee time records

  • Ability to follow standard operating procedures (SOPs), audit checkpoints, and payroll controls

  • Strong communication skills when responding to employee and manager inquiries

Preferred Experience / Qualifications

  • Experience supporting HR Shared Services or centralized payroll operations

  • Exposure to enterprise payroll cycles and payroll readiness activities

  • Familiarity with HR compliance and payroll regulations

  • Understanding of HR service delivery models and ticketing workflows

  • Experience working in high-volume operational environments supporting large employee populations

  • Ability to identify and resolve data discrepancies within timekeeping systems

  • Experience supporting audit documentation and maintaining payroll-related records

APS Consulting Footer

Augment Professional Services (APS) delivers specialized talent, consulting expertise, and project support to organizations operating in complex technical environments. Our teams partner with clients across the Technology, Energy, Utilities, and EPC sectors to support critical initiatives in digital transformation, infrastructure modernization, engineering delivery, and industrial construction.

Through a flexible services model that includes managed services, project-based delivery, and embedded technical expertise, APS helps organizations accelerate innovation, scale capabilities, and execute high-impact initiatives with confidence.

Equal Opportunity Statement

Augment Professional Services (APS) is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace and consider all qualified applicants without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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