Support Staff Coordinator - JOB ID# 13664

Position Type:
Professional

Date Posted:
10/30/2025

Location:
River Street School - Windsor

Closing Date:
11/12/2025

CAPITOL REGION EDUCATION COUNCIL (CREC)

POSITION DESCRIPTION
Position Title: Support Staff Coordinator
Program: River Street School (RSS) - Windsor

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
Written & Oral Communication - Speaks and writes clearly; Listens and gets clarification; Responds well to questions; Speaks and writes clearly and informatively; Varies communication style to meet needs; Demonstrates group presentation skills; Participates in meetings.
Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Leadership - Excellent leadership, interpersonal, supervisory, and oral and written communication skills. Demonstrated capacity for strategic thinking, team collaboration, and culturally responsive leadership
Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates.
Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness.
Diversity & Ethics - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Treats people with respect; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce; Keeps commitments; Works with integrity; Upholds organizational values.
Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan.
Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.

Bachelor's Degree (BA) from four-year college or university, or one to two years of related experience and/or training, or equivalent combination of education and experience.
Five or more years of related experience as a teacher, paraeducator, ABAI, clinician (BCBA, etc), or other direct service provider working within a school or related setting
Minimum of 5 years working with students with ASD or other disabilities
Minimum of 5 years of working within a training and/or supervisory position strongly preferred
Knowledge of Applied Behavior Analysis and its application in educational settings strongly preferred
Basic understanding of special education law as well as best practices in instructional approaches and interventions for students with autism and related disabilities
Comprehensive and detailed understanding of the Collective Bargaining Agreement between CREC and Local 3194 of Council 4 American Federation of State, County and Municipal Employees, AFL-CIO (i.e., Associate Instructor and paraeducator union).
Certification as a BCBA or BCaBA strongly preferred
Commitment to diversity, equity, inclusion, and trauma-informed practices
Ability to pass a two-day Safety Care training program without restrictions

Standing (frequently 1/3 – 2/3)
Walking (frequently, 1/3 – 2/3)
Sitting (frequently, 1/3 –2/3)
Reach with hands and arms (frequently, 1/3 – 2/3)
Ability to work outdoors (occasionally, less than 1/3)
Carrying up to 25 lbs. (occasionally, less than 1/3)
Moderate Noise (examples: business office with typewriters and/or computer printers, light traffic)

Group Health Insurance Plans
Basic & Supplemental Life Insurance
Long Term Disability & Short Term Disability options
403(b) Retirement Savings Plan with Employer Matching Contribution if applicable
Flexible Spending Account Pre-Tax Savings for Health Care, Dependent Care, and Limited Purpose Post Deductible (if contributing to an HSA)
Comprehensive benefit time package
Employee Assistance Program
Bereavement time & Religious Holidays
Credit Union Access
Tuition Reimbursement Program
Employee Network Groups
Access to professional learning opportunities with two fully paid courses through CREC University each year, empowering you to expand your skills and advance your career!
Benefit from our exclusive partnership with Springfield College, offering a 15% discount on tuition for next-level degree programs to support your academic and career aspirations!