Support Staff (Host, Bus, Dish)

Job Summary
Join our dynamic team as Support Staff, specializing in Host, Bus, and Dish roles, where your energy and hospitality skills will create memorable experiences for our guests. In this lively position, you will be the first point of contact, ensuring smooth guest flow and exceptional service. Your enthusiasm and attention to detail will help maintain a welcoming environment, support efficient operations, and uphold our high standards of guest satisfaction. This paid position offers an exciting opportunity to develop your hospitality expertise while contributing to a vibrant team atmosphere.

Responsibilities

• Greet guests warmly upon arrival, providing friendly and professional host or hostess service.
• Manage guest seating
• Assist with bussing tables promptly to maintain cleanliness and readiness for new guests.
• Support dishwashing operations by ensuring proper handling, cleaning, and organization of dishes and utensils.
• Communicate effectively with team members regarding guest needs, special requests, or service issues.
• Maintain cleanliness of dining areas, host stations, and service stations in compliance with health and safety standards.
• Provide excellent customer service by addressing guest inquiries with professionalism and courtesy, including phone etiquette when taking reservations or answering questions.
• Support overall restaurant operations by assisting in guest relations efforts and ensuring a hospitable environment.

Experience

• Prior experience as a host/hostess or in food service is preferred but not required; enthusiasm for hospitality is essential.
• Strong communication skills to interact effectively with guests and team members.
• Experience working with POS systems such as Aloha POS or Micros POS is advantageous.
• Background in restaurant or hotel guest services enhances your ability to deliver exceptional hospitality.
• Knowledge of serving procedures and guest relations practices helps create positive dining experiences.
• Ability to handle multiple tasks efficiently while maintaining a friendly demeanor under pressure.
• Previous experience with phone etiquette and customer service roles is a plus. Join us to be part of an energetic team dedicated to delivering outstanding guest experiences through lively service, teamwork, and genuine hospitality!

Pay: $18.00 - $24.00 per hour

Benefits:

• Employee discount

Application Question(s):

• Weekends mandatory. Are you available to work Saturdays and Sundays from 9am to 3pm?
• If your resume does not clearly show your related work experience, explain your related experience in detail.

Work Location: In person