Support Staff - Library and Technology Aide - Willow Brook Elementary School - 2026-2027

JobID: 3900

Position Type:
Technology

Date Posted:
6/5/2026

Location:
Willow Brook Elementary

Date Available:
07/15/2026

Closing Date:
ASAP

Support Staff - Library and Technology Aide - Willow Brook Elementary School - 2026-2027

Pay Classification:

Pay Grade T110
$18.99 - $31.98 per hour
Salary is determined based on years of experience
12-month position / 260 days per year / 8 hours per day

Position Summary: The primary role of this position is to provide tier-one technology support in an elementary school. Additionally, the position supports library operations.

Position Responsibilities:

Provide first-level support for building technology including laptops, desktops, tablets, mobile phones, printers, copiers, network connectivity, and audio-visual systems
Distributes and collects student devices
Coordinates with parents regarding damage, theft, lost or failure to return of devices
Responds to building Helpdesk requests
Inspects equipment to determine problems and potential solutions
Completes basic repairs when possible and otherwise reroutes devices in need of repair to the appropriate person
Assists with installation of new equipment and distribution or elimination of outdated equipment.
Takes direction from the building Principal in the prioritization and completion of technology support tasks
Assists in providing instructional support in areas related to instructional technology as needed, such as online state and district assessments and learning resources
Assists with library circulation, including but not limited to check-out, check-in, shelving, and inventory of materials and technology equipment
Supervision of students during lunch, recess, or pickup/drop-off for approximately one hour each day
Additional duties as assigned

Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all-inclusive of every task or responsibility.

Desired Qualifications:

Experience using and providing support for a wide variety of technology systems, including; laptops, tablets, mobile phones, e-mail, copiers, printers, desk phones, voicemail, productivity and instructional applications, macOS, iOS, Windows 11, etc.
Experience providing support to users in-person, via telephone and via e-mail
Excellent written and verbal communication skills
Highly organized, flexible, and able to manage multiple unrelated tasks simultaneously
Customer service oriented
Ability to regularly lift up to 25 lbs
Ability to walk throughout a large building on a daily basis
Ability to manage high stress situations in a calm and efficient manner

Education:
High school diploma

Any equivalent combination of education and experience.

FLSA Status: Non-Exempt

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