Support Worker

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Are you looking for a new career in a rewarding role that makes a real
difference? We are currently looking for dedicated and committed Support Workers to join
our strong and friendly team at our rehabilitation hospital in Newton Abbott. Previous
experience is not required as we will provide comprehensive induction and training.
Cypress Hospital provides rehabilitation for people in mental health recovery. Our team
provides 24/7 nurse-led support, working in partnership with community mental health
teams, people we work with and their families.

Step One is a leading third sector provider of recovery supportive services for those with
mental health concerns and/or Autism Spectrum Condition in Devon and is committed to the
continuing development of recovery values in practice.

Main Purpose:

To provide comprehensive and effective recovery support which enables people to take
control of their future. To work with other team members to ensure that people receive
skilled recovery practice of the highest standard. You will also share in the responsibility to
ensure that services are run safely in line with our policies and procedures.

Duties and Responsibilities:
To provide practice which embodies recovery principles, qualities, values and standards.
This will include supporting people to lead and define their recovery and achieve their
personal recovery outcomes.
To ensure recovery relationships and support are provided wherever the person needs this
to happen and understand that this will always change.
To demonstrate the personal qualities, knowledge and skills required within a recovery
support role. This will include a commitment to regular supervision, coaching, appraisal and
training.
To provide and model an approach to recovery in which people providing and receiving
support can share and reflect on their experiences of recovery and self management. This
will include receiving coaching within the organisation coaching programme.
To ensure that all communication (verbal, non verbal and written) demonstrates recovery
qualities, values and principles. To communicate in an open and sensitive manner at all
times.
To ensure that all records are maintained in compliance with Charity policy and regulation.
To follow practice according to the requirements and terms within the CQC Essential
Standards, Mental Health Act and Charity policy and procedures. This will include the timely
and accurate recording of all appropriate information.
To take responsibility for shift leadership in the absence of senior staff,
ensuring that the registered property is maintained in good order and
meets legislative requirements through regular and recorded risk assessment.
To plan and prioritise personal workload, demonstrating an appropriate balance between
service need and wellbeing.
To follow professional practice guidelines and registration requirements at all times.
To contribute to the effective delivery of recovery conversation, coaching and evaluation
through trust and network outcome measures.
To respond to requests for information in a professional and responsible manner within
agreed deadlines.

To improve efficiency by making good use of electronic communications.

What we would like from you:
Compassion, integrity and patience
A strong “can do” attitude
Emotional resilience
Excellent interpersonal and communication skills
A positive approach
Flexibility to respond to the changing needs of those we support
Flexibility to work shifts on a rota basis - including weekends and bank holidays
A full UK driving licence

What we can give to you:
35 days annual leave (including bank holidays) pro rata
Comprehensive induction with ongoing training and opportunities
Access to our Employee Assistance Programme - offering support for financial, physical and
mental wellbeing
Autonomy to drive improvements and genuinely advocate for the people we support through
the strength of our knowledge and relationships
Eligibility to Blue Light Card - access to thousands of amazing discounts online and on the
high street
Go to www.steponecharity.co.uk/opportunities for more information

Step One Charity is committed to safeguarding and promoting the
welfare of those we look after. All applicants must be willing to undergo
safeguarding screening appropriate to the post, including checks with
past employers and disclosures with the relevant body at an enhanced
level. We are an equal opportunities employer.

Pay: 24,852.65 pro rata

Step One reserve the right to close this job role early if necessary.

Pay: Up to £24,852.65 per year

Shift:

• Day shift

Licence/Certification:

• Driving Licence (required)

Work Location: In person