Surgery Coordinator

Clinical Orthopedic Surgical Coordinator / Medical Assistant

Integrity Orthopedics

Position Summary

Integrity Orthopedics is seeking a highly organized and patient-focused Orthopedic Surgical Coordinator / Medical Assistant to support both the clinical and surgical operations of the practice. This position is responsible for coordinating surgical procedures, obtaining authorizations, facilitating pre-operative planning, and assisting with daily clinical operations including patient rooming, vital signs, communication with patients, imaging preparation, and administrative support.

The ideal candidate is comfortable working in a fast-paced orthopedic environment and can seamlessly transition between surgical scheduling responsibilities and direct patient care support.

Essential Duties and Responsibilities

Surgical Coordination

• Schedule orthopedic surgeries, procedures, and post-operative appointments.
• Coordinate with hospitals, surgery centers, anesthesia providers, implant representatives, and ancillary services.
• Obtain and track insurance authorizations, referrals, and pre-certifications.
• Coordinate pre-operative testing, medical clearances, laboratory work, and imaging.
• Ensure all surgical documentation is complete prior to surgery.
• Communicate surgery instructions, arrival times, and preparation requirements to patients.
• Maintain accurate surgical schedules and physician calendars.

Clinical Medical Assistant Responsibilities

• Room patients and prepare examination rooms.
• Obtain and document vital signs, medical histories, medication lists, and chief complaints.
• Assist physicians during clinic visits and procedures as needed.
• Prepare patients for orthopedic examinations and treatments.
• Set up and prepare patients for in-office X-rays.
• Ensure imaging orders and documentation are completed accurately.
• Maintain exam room cleanliness and stock clinical supplies.

Patient Communication

• Answer and manage the Medical Assistant phone line.
• Return patient calls regarding medications, appointments, test results, surgical questions, and physician instructions.
• Relay clinical questions to providers and document communications in the EMR
• Provide exceptional customer service and patient support.

Administrative Support

• Review, sort, distribute, and upload incoming faxes into the EMR.
• Process medical records and physician orders.
• Monitor provider task lists and assist with workflow management.
• Maintain accurate patient documentation in the electronic medical record system.
• Assist with prior authorizations for medications, imaging, injections, and procedures.
• Ensure HIPAA compliance and confidentiality standards are maintained.

Qualifications

Required

• High School Diploma or GED.
• Medical Assistant certification or equivalent experience preferred.
• Minimum 3 years of experience in surgical scheduling/coordinating. Candidates without any previous experience, will not be considered.
• Experience with surgery scheduling and insurance authorizations.
• Knowledge of orthopedic terminology and procedures.
• Strong understanding of EMR systems.
• Excellent communication and organizational skills.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Spanish speaker Required

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Free parking
• Paid time off

Work Location: In person