Surrogacy Case Manager(remote)

GSHC Surrogacy Case Manager

Do you have a passion for helping families grow? Are you organized, detail-oriented, and possess a strong sense of empathy? If so, GSHC wants you!

GSHC Surrogacy is searching for a dedicated and compassionate Case Manager to join our team. In this role, you will play a vital role in supporting intended parents and surrogates throughout their incredible surrogacy journey.

What You'll Do:

• Act as a trusted point of contact for intended parents and surrogates, providing guidance and support throughout the entire surrogacy process.
• Facilitate clear and regular communication between all parties involved.
• Manage medical coordination, ensuring the surrogate receives all necessary screenings, embryo transfer, and prenatal care.
• Oversee legal aspects, working with the legal team to guarantee contracts and agreements are completed accurately and on time.
• Coordinate financial management, including compensation payments, insurance reimbursements, and expense tracking for both intended parents and the surrogate.
• Handle insurance verification, enrollment, and connect parties with relevant network providers or cash-pay options.
• Provide emotional support to the surrogate, addressing any anxieties or concerns they may have.
• Facilitate communication between intended parents, the surrogate, and hospital staff during and after delivery.
• Assist intended parents with welcoming their newborn baby and navigate initial logistics.
• Ensure the surrogate receives proper postpartum care and addresses any ongoing needs.
• Finalize all necessary paperwork and ensure a smooth transition for both intended parents and the surrogate after the baby is born.
• Maintain knowledge of current surrogacy laws, regulations, and best practices.
• Advocate for the rights and well-being of intended parents and surrogates.
• Contribute to building a supportive community for intended parents and surrogates at GSHC.
• Maintain accurate and detailed case files and complete all required reports.

You're a Perfect Fit If You Have:

• A minimum of three years of experience working within surrogacy as a Case Manager
• Exceptional organizational and time management skills.
• Strong communication and interpersonal skills, with the ability to build rapport with people from diverse backgrounds.
• A compassionate and empathetic nature.
• The ability to manage multiple tasks simultaneously and prioritize effectively.
• Proficiency in Microsoft Office Suite.
• A valid driver's license and reliable transportation, as some client visits may be required.

GSHC Offers:

• Competitive salary with commission.
• The opportunity to make a positive impact on the lives of families.
• A supportive and collaborative work environment.
• The chance to be part of a growing organization dedicated to building families through surrogacy.

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• Flexible schedule
• Health insurance

Experience:

• surrogacy case management or IVF clinic: 3 years (Required)

Language:

• Spanish (Preferred)

Work Location: Remote