Surveillance & Camera Operations Manager

The Surveillance & Camera Operations Manager will be responsible for overseeing the complete lifecycle of vehicle camera systems — from installation and maintenance to live surveillance and technical troubleshooting. The role involves managing a team for camera installation on logistics vehicles, leading the surveillance monitoring team, and coordinating with IT vendors to ensure smooth system performance and timely issue resolution.

Key Responsibilities:

Team & Operations Management:

• Recruit, train, and manage the camera installation team and surveillance monitoring staff.
• Plan and oversee installation schedules for cameras on logistics vehicles.
• Ensure installations are completed on time and in compliance with company quality and safety standards.
• Monitor daily operations of the surveillance team to ensure all cameras and systems are functional.
• Maintain attendance, work logs, and performance reports for both teams.

Technical & IT Coordination:

• Liaise with IT service providers for resolving camera or system-related technical glitches.
• Ensure proper integration of surveillance feeds with software and monitoring platforms.
• Conduct routine system health checks and preventive maintenance.
• Oversee data backup, storage, and retrieval processes for all surveillance footage.

Process & Compliance:

• Develop standard operating procedures (SOPs) for installation, maintenance, and monitoring.
• Ensure compliance with internal policies, data security standards, and vendor SLAs.
• Prepare weekly/monthly performance and incident reports for management review.
• Continuously evaluate and implement technology upgrades for improved efficiency.

Qualifications & Skills:

• Bachelor’s Degree / Diploma in Electronics, IT, or related technical field.
• 4–6 years of experience in surveillance operations, camera installation, or security system management.
• Proven ability to lead field and monitoring teams effectively.
• Strong understanding of CCTV, GPS tracking, and IT networking basics.
• Excellent communication and coordination skills.
• Problem-solving and analytical mindset.
• Must be proactive, reliable, and able to handle multiple responsibilities simultaneously.

Job Type: Full-time

Pay: ₹50,000.00 - ₹65,000.00 per month

Work Location: In person