Surveillance Operator

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere. As a family-owned business, we prioritize nurturing lasting relationships with our guests and the community, ensuring that every interaction is warm, memorable, and tailored to foster a true sense of belonging.

Job Title: Surveillance Operator

Salary: $24.00 +

Status: Full Time

Shift: Swing

Luxury matched only by the sublime beauty of the Colorado Rockies awaits you in our all-new ULTIMATE resort. Experience everything that surrounds our beautiful location in the heart of the Rocky Mountains, including world-class skiing, fishing, and horseback riding.

Responsibilities

• Monitor all casino activity.
• Write accurate reports and keep logs current and correct.
• Records all activities on the property.
• Dub media.
• Operate all surveillance equipment.
• Sit and view monitors for the duration of the shift.

Qualifications

• Must be able to obtain and maintain a Colorado Support Gaming License.
• Must be able to uphold the highest level of confidentiality.
• Must be able to work any shift, including weekends and holidays.
• Must be able to learn and operate all surveillance equipment.
• Exceptional guest service skills to both external and internal guests required, with adherence to the Eight Simple Principles.
• Intermediate computer skills required.
• Basic math skills.
• Problem-solving abilities and decision-making skills.
• Excellent knowledge of ICMPs, Colorado Gaming Rules and Regulations, and internal policies and procedures preferred.
• Minimum maintenance skills preferred.

Benefits:

• Enhanced health, dental, and vision insurance, along with a flexible spending account.
• Education, tuition, and certification reimbursement (up to $6,000 per calendar year).
• Growth opportunities available within the department/company.
• Access the team dining hall with one free hot meal per shift.
• Company-matched 401k.
• Paid time off and six observed holidays.

Save your gas and mileage on your car! Check out these convenient casino bus routes at www.casinoshuttle.com. As a Team Member of Monarch, we subsidize your bus transportation up to 80%!

An Equal Opportunity Employer: Monarch Casino Resort Spa does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, genetic information or any other status protected by law or regulation. It is Monarch’s intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

An estimated salary for this position would be:

We believe that our people are at the heart of our success. By investing in our team through growth opportunities and robust training programs, we cultivate an environment of loyalty and pride. Our focus on building a talent ecosystem in collaboration with local institutions enables us to ensure that every experience at Monarch reflects the luxury and dedication we stand for. Join us in creating extraordinary experiences that inspire and elevate the spirit of hospitality.