System Analysis Lead

Qualifications

• Years of experience: 6 to 8 years of work experience.
• Excellent communication skills.
• Presentation Skills.
• Leadership and coaching skill.
• Fluent in written and spoken English.

Responsibilities

• Provide an effective liaison (bridge) between the business of the customers and the development team.
• Define the business objectives of the customer to make sure that that requirements always be traced back to those identified objectives.
• Proficiency in eliciting requirements using various techniques including interviews, document analysis, requirements workshops and site visits.
• Analyze and model the system requirements to create a complete picture of the work-flows and system requirements.
• Develops functional specifications for client engagements using Requirements specification document template.
• Coordinate requirements walk-through and sign-offs, verifying with user representatives/stakeholders that the requirements accurately portray the specific needs of the customer.
• Participate in the change management process overseeing the definition, approval, and implementation of scope changes.
• Handle strategic accounts and customers (e.g. Linkdev account, Orange account, High budgeted projects. ).
• Also ability to handle a higher level of complex projects and advanced customers.
• Mentor and job shadowing new comers in their new engagements
• Establish and implement effective new requirements practices, including use and continuous improvement of a requirements process
• Implement ways to reuse requirements across projects within the system analysis department.
• Responsible for overall quality of analysis deliverables and activities across projects.
• Accountable for the delivery of projects on time.
• Increase customer satisfaction.
• Handle conflicting issues that may arise with the customers and/or project managers.
• Acts as the first escalation point on analysis of projects.
• Participate in important elicitation sessions with system analysts.
• Coordinate with the owning analyst to address Risks before maturing to issues.
• Ensure that the assigned team is fully utilized.