System Analyst

Mission & Purpose

WynHouse is an Innovation Firm that has established long-standing relationships with clients and partners. The firm manages digital transformation, leads innovation, develops digital tools/products, and commercializes technology alongside its clients. The ideal client for WynHouse is a senior leader in marketing, technology, innovation, or operations. This client typically works in an Accounting Firm, Commercial Bank, Engineering Service Firm, or Healthcare organization.

The Business Systems Analyst role is responsible for implementing and supporting client business system through:

• Process design

• Client training and change management

• Enhancement testing and validation

• Creation of SOP and procedural documentation

An excellent candidate for the role will ramp within six months. The role will be incentivized on the success of completed projects.

This role is considered an entry position at WynHouse. Top-performers are eligible for additional compensation through profit share.

Role Responsibilities

Business System Design Implementation (40%)

• Collaborate with client stakeholders to document and analyze current-state processes, identify inefficiencies, and design technology-enabled improvements
• Conduct platform walkthrough sessions to gather requirements from key end users
• Collaborate closely with 3rd party vendors to integrate add on modules and other IT infrastructure with business systems
• Translate business requirements into system workflows that developers can easily understand and implement

Business System Support (60%)

• Partner with client Finance, Operations, and other business units to deliver incremental system improvements aligned to business process needs
• Test and validate custom enhancements made to business systems ensuring no disruptions in daily operations
• Create and maintain detailed workflow documentation and procedural-level support guides to aid ERP and business system users
• Provide cross-functional support for CRM platform(s), ensuring data integrity, user management, and alignment with revenue operations
• Design and deliver reports and dashboards for operational and financial analysis across ERP, CRM, and IT systems
• Track and report on assigned business system tickets and enhancement requests, providing visibility into resolution timelines and backlog prioritization

Role Requirements

Key Criteria

• Demonstrable ability to track and report on Business System tickets
• Ability to utilize problem-solving skills and critical thinking
• Exceptional written and verbal communication skills
• Can provide ongoing support and improvement of IT systems and processes
• Self-starter with the ability to work with teams and independently

Key Competencies

• Reporting & Analytics
• Process Design & Improvement
• SOP Development & Governance
• Workflow Documentation
• NetSuite or other cloud-based ERP
• CRM Administration
• Written and Verbal Communication
• Strong Interpersonal Skills

Experience

• 1–3 years experience in business analyst, ERP administration, or similar roles
• At least 1 year of experience with NetSuite is preferred
• Experience in manufacturing environments
• Strong understanding of billing, payments, A/R, general ledger, revenue recognition, planning, audit, and financial reporting

Education

• Bachelor's degree in IT (System Administration), Business, Finance, or related field

Company Details

About WynHouse

WynHouse is a boutique consulting firm providing a service mix to clients in the Healthcare, AEC, Financial Services, and Manufacturing industries. The firm’s service mix focuses on identifying opportunities for improvement, developing a solution, and commercializing to the broader market where applicable.

As a result, WynHouse has been a trusted partner of private equity firms with a focus on technical due diligence and digital transformation in their portfolio companies. The firm has grown to align with the following values:

Values:

• Meritocracy
• Seek Collaboration
• Stay Curious
• Pursue Opportunity
• Be You
• Welcome Each Other

Growth Opportunities

This role is considered an entry position at WynHouse. Top-performers are eligible for a senior associate role or additional compensation through profit sharing.

Compensation & Benefits

Compensation

Base Salary:$60,000.00-$80,000.00

Benefits

• Full Health, Dental, and Vision

• Annual performance bonus

• 20-days PTO year 1

• After year 1: Unlimited PTO (and we really mean it!)

• Drop-in offices in Columbus and Toledo, Ohio

• Coworking memberships

• Gym reimbursement

• Casual work environment and fully remote option

• Professional development reimbursement

Job Type: Full-time

Pay: $60,000.00 - $80,000.00 per year

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Vision insurance

Education:

• Bachelor's (Preferred)

Experience:

• ERP Administration: 1 year (Preferred)

Work Location: Hybrid remote in Columbus, OH 43235