System and Process Project Manager

Title: System and Process Project Manager

Location: Remote/Nationwide

Travel: up to 20%

Security Clearance: Moderate Risk Background Investigation (MBI)

Schedule: This is a full-time position that typically works business hours Monday through Friday. Hours may vary depending on needs and may at times include travel, evenings, or weekends to meet specific project requirements or time zones.

Salary: $110,00-120,000/Annually

***CONTINGENT UPON AWARD***

About KACE:

When you make the decision to join KACE, you are choosing to work alongside talented professionals that have one thing in common; the passion to make a difference! KACE employees bring their diverse talents and experiences to work on critical projects that help shape the nation’s safety, security, and quality of life. The desire to have a career that is purposeful and forward thinking is woven into every KACE employee…it’s The KACE Way. KACE employees are; purpose driven, forward focused, open-minded, trustworthy, and invested.

We’re proud to be certified as a Great Place to Work! This is an honor that reflects the voices of our employees and the culture we’ve built together. This certification recognizes our commitment to creating an inclusive, supportive, and engaging workplace where employees feel valued, heard, and empowered. At KACE, being a Great Place to Work means we prioritize professional growth, celebrate achievements, encourage collaboration, and foster an environment where innovation thrives.

The KACE Way is our commitment to our employees, to our customers, and to our communities. Join KACE and make a difference!

Job Summary:

The System and Process Project Manager manages the functionality, performance, integration, security, and enhancement of the NamUs information system. The position serves as the operational liaison between users, program staff, software engineers, and government stakeholders.

Essential Functions and Responsibilities:

• Oversee the functionality, integration, and performance testing of the NamUs database, ensuring it meets programmatic requirements.
• Maintain a list of system enhancements and modifications for the database, conducts system audits to ensure adherence to policies and procedures, and monitors overall system performance.
• Track system functionality, assess user-reported issues, and provide recommendations for future enhancements, while serving as a liaison between internal teams, software engineers, and external agencies to align database capabilities with operational goals.
• Manage the sharing of information within the database, including review of FOIA requests, captures database metrics, and oversees database imports.

Minimum Qualifications & Skills:

• Master’s Degree in Criminal Justice, Computer Science, or related field
• Minimum 5 years' work experience in database management, system administration, or IT project management, preferably within a criminal
  justice, forensic, or public safety environment.
• Minimum 4 years’ work experience in functional and performance testing of database systems.
• Certification in Data Privacy or Information Security is highly desirable
• In-depth knowledge of ISO standards and forensic QA protocols.
• Ability to conduct internal audits and manage corrective actions. Strong analytical and documentation skills.
  Understanding of regulatory compliance in forensic environments.
• Ability to train and guide staff on QA best practices.
• Excellent problem-solving and decision-making skills.
• Collaboration and communication across multidisciplinary teams.

Clearance:

• Moderate Risk Background Investigation (MBI) required
• Applicants selected will be subject to a government background investigation and may need to meet eligibility requirements for access to classified information.

Security Requirements/Background Investigation Requirements:

• Must be a U.S Citizen
• Residency requirement - 3 consecutive years in the last 5 years.
• Successfully passing a background investigation including drug screening.

Physical Requirements/Working Conditions:

• Alternate Sitting or Standing at Will: The employee has the flexibility to choose between sitting or standing as needed.
• Walking/Mobility: Must have mobility to attend meetings.
• Climbing/Stooping/Kneeling: 0% - 10% of the time.
• Lifting/Pulling/Pushing: 0% - 10% of the time.
• Fingering/Grasping/Feeling: Must be able to write type (55 wpm), enter text or data into a computer or other machine by means of a traditional keyboard 100% of the time.
• Sitting: Sitting for prolonged and extended periods of time.

This job description reflects management’s assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Management may revise duties as necessary without updating this job description.

For more information about the company please visit our website at www.kacecompany.com

KACE is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability or any other federal, state or local protected class.

KACE complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to recruiting@kacecompany.com.