System Design Engineer

Description:

Smartaira is a leading national independent internet service provider specializing in smarter internet and entertainment solutions for property owners and managers. Our mission is to deliver smarter internet solutions, simplify the customer experience, and increase property valuations.

At Smartaira we work diligently to create a culture of service where we believe everyone is a customer and deserves respect, courtesy, and urgent responses. Our philosophy is to treat all our associates, clients, and communities with the same sense of customer service that we live by every day.

Role Summary:

The System Design Engineer will be responsible for the research, development, and design of LAN, WAN, and Wi-Fi. This role will participate in the design process from beginning to end.

We rely on our associates for flexibility and foresight, while maintaining confidentiality related to high-level systems and operations.

Duties & Responsibilities

• Create data network designs for Ethernet, Fiber, and Wi-Fi networks.
• Designs and develops MDU network infrastructure designs.
• Determine network improvements and upgrades.
• Design, configuration, documentation and administration of system protocols and standards.
• Creates flowcharts and other documentation to identify requirements for systems and to propose possible solutions.
• Applies computer science, engineering, and mathematical analysis to the systems development process.
• Coordinates with hardware engineers and other staff to forecast whether the design will be feasible under cost and time constraints.
• Create bill of materials, scopes of work, and technical product presentations for proposals.
• Collaborate with Project Coordinators, Construction Managers, Operations, and Business Development to create processes and hand off expectations for the team.
• Provide technical information for Network Designs and DirecTV designs to the Construction, Operations and Engineering departments.
• Participate in team meetings with the Operations, Construction, and Engineering departments to ensure network projects are installed and documented as designed.
• Manage network elements (DWDM, GPON, Ethernet, and Transport) from design phase through network acceptance by working with the Project Coordinators, Operations, and Construction department to meet project deadlines.
• Other directives as required.

Requirements:

Skills & Abilities

• Extensive knowledge of software systems and network design tools.
• Proficient with network engineering tools and applications.
• Excellent interpersonal and customer service skills.
• Organized and detail oriented with excellent follow through skills.
• Must possess excellent communication skills, both orally and in writing.
• Proficient with Microsoft Office Suite or related software.
• Strong analytical and problem-solving skills.
• Flexibility to work outside of normal business hours when required.

Education & Experience

• At least three years of related experience required.
• Bachelor’s degree in computer science, Mathematics, or related field preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Benefits

• 401K
• PTO & Holiday’s
• Medical, Dental, Vision, Medical FSA
• Voluntary Benefits: Life, AD&D, Disability, Commuter Benefits