System Engineer

Job Overview

MONIT Limited is seeking a skilled and motivated System Engineer to support the delivery of IT consultancy services to clients across the UK. The successful candidate will work closely with prospective and existing client companies to understand their IT requirements, provide technical support, assist with proposals, and contribute to the design, maintenance and implementation of IT systems.

The System Engineer will be responsible for:

• Coordinating with prospective and existing client companies to understand their IT needs and business requirements.
• Assisting with the preparation of technical proposals, solution documents and client recommendations.
• Supporting new business opportunities by providing technical input during client discussions.
• Designing, maintaining and supporting IT systems for MONIT Limited and its clients.
• Troubleshooting technical issues relating to systems, networks, hardware, software and user environments.
• Supporting IT implementation projects, including planning, configuration, deployment and post-implementation support.
• Providing systems engineering support across client environments.
• Monitoring system performance, identifying issues and recommending improvements.
• Supporting the delivery of IT consultancy services to clients across the UK.
• Maintaining accurate technical documentation, reports and records.
• Communicating effectively with clients, colleagues and senior management.

Qualifications Required

Applicants should have relevant IT experience and/or suitable technical qualifications. The following qualifications are desirable:

• Bachelor’s degree or equivalent qualification in Computer Science, Information Technology, Network Engineering, Systems Engineering, Cyber Security or a related technical discipline; or
• Equivalent professional experience in IT systems support, systems administration, infrastructure support or IT consultancy.

Professional certifications would be beneficial, including one or more of the following:

• CompTIA A+, Network+ or Security+.
• Microsoft Certified: Azure Fundamentals.
• Microsoft Certified: Azure Administrator Associate.
• Microsoft 365 Certified: Administrator or Endpoint Administrator.
• Cisco CCNA or equivalent networking certification.
• ITIL Foundation.
• Relevant vendor certifications in cloud, networking, security, systems administration or infrastructure support.

Personal Attributes

The successful candidate should be:

• Technically confident and able to explain IT issues clearly to non-technical clients.
• Professional, reliable and client-focused.
• Proactive in identifying issues and recommending improvements.
• Organised and able to manage competing priorities.
• Comfortable working independently and as part of a small team.
• Able to maintain confidentiality and handle client information responsibly.
• Willing to learn new technologies and adapt to changing client requirements.
• Strong in problem-solving, communication and relationship management.

Working Hours

The normal working hours for this role are 37.5 hours per week. Flexibility may be required from time to time to support client projects, implementation work or urgent technical issues.

Salary

The salary for this role is £46,100 gross per annum.

Benefits

MONIT Limited may offer the following benefits, depending on company policy and role requirements:

• Full-time permanent employment.
• Opportunities to work on varied client IT environments and consultancy projects.
• Professional development and training opportunities.
• Exposure to systems engineering, IT consultancy, cloud services and infrastructure support.
• Supportive working environment with direct reporting to senior management.

Application Process

Applicants should submit a current CV and a covering letter explaining their relevant experience in IT systems, networking, systems administration, technical troubleshooting, client coordination and IT consultancy.

Shortlisted candidates may be invited to attend an interview and may be asked to discuss their technical experience, client-facing skills and approach to troubleshooting and systems support.

Equal Opportunities

MONIT Limited is an equal opportunities employer. We welcome applications from suitably qualified candidates and are committed to creating a fair and inclusive recruitment process.

Pay: £46,100.00 per year

Work Location: In person