System Engineer / System Administrator

Job description:

System Engineer / System Administrator

Job Title: System Engineer / System Administrator
Reports To: Head of systems/ IT Operations Department

Job Type: Full-time
Location: Abu Dhabi, UAE

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Job Summary:

We are seeking a skilled System Engineer / System Administrator to install, configure, implement, maintain, and support Windows and Linux-based systems while providing expert support for operational and customer requirements.

Based in Abu Dhabi, this role focuses on managing server infrastructure, supporting enterprise systems, troubleshooting system-related issues, and ensuring the availability, security, and reliability of customer and internal IT environments.

The ideal candidate must possess a strong background in system administration, with hands-on experience in Windows Server, Linux systems such as Red Hat or Oracle Linux, virtualization, system troubleshooting, patching, backup, access management, and customer support.

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Key Responsibilities

• Install, configure, support, and troubleshoot Windows Server and Linux-based systems.
• Administer Linux systems, including Red Hat Enterprise Linux, Oracle Linux, or similar distributions.
• Manage Windows Server roles and services such as Active Directory, DNS, DHCP, Group Policy, file services, and certificate-related services.
• Perform system administration tasks including user management, access control, permissions, patching, updates, service management, and log analysis.
• Support application servers and customer-deployed solutions running on Windows and Linux platforms.
• Troubleshoot operating system, application, authentication, certificate, network connectivity, and service-related issues.
• Monitor system health, performance, availability, disk usage, logs, and critical services.
• Support backup, restore, recovery, and basic disaster recovery activities.
• Apply system hardening, security updates, endpoint protection, and access control best practices.
• Work with virtualization platforms such as VMware, Hyper-V, or similar technologies.
• Assist in the deployment and support of secure communication, PKI, authentication, and enterprise application solutions.
• Participate in client site installations, testing, commissioning, and support activities.
• Communicate professionally with customers, vendors, and internal teams.
• Prepare and maintain technical documentation, including installation steps, system configurations, troubleshooting notes, and support reports.
• Escalate complex issues when required while maintaining proper follow-up and ownership.

Required Qualifications and Skills:

Education:

• Bachelor’s degree in Information Technology, Computer Science or a related field.
• Master’s degree in a relevant field is an advantage.

Certifications:

• Microsoft, Red Hat, Oracle Linux, VMware, or similar system administration certifications are preferred.
• RHCSA, RHCE, Microsoft Certified, VMware, or equivalent certifications are an advantage.
• Basic cybersecurity or information security certifications are an added advantage.

Skills and Experience:

• 3 to 6 years of hands-on experience in system administration, system engineering, infrastructure support, or technical support.
• Strong hands-on experience with Windows Server administration.
• Good experience with Linux administration, preferably Red Hat Enterprise Linux, Oracle Linux, CentOS, Rocky Linux, or similar distributions.
• Good understanding of Active Directory, DNS, DHCP, Group Policy, file sharing, permissions, and user access management.
• Experience with Linux services, package management, file permissions, storage, networking, system logs, and service troubleshooting.
• Practical experience with virtualization platforms such as VMware, Hyper-V, or similar technologies.
• Good knowledge of server installation, configuration, patching, backup, monitoring, and troubleshooting.
• Ability to troubleshoot system performance issues, service failures, boot issues, authentication issues, certificate issues, and application errors.
• Good understanding of TCP/IP, basic networking, firewall connectivity, ports, DNS resolution, and client-server communication.
• Familiarity with certificates, PKI, authentication, encryption concepts, and secure system configuration.
• Basic scripting knowledge using PowerShell, Bash, or similar tools is an advantage.
• Ability to analyze logs and troubleshoot technical issues logically.
• Good documentation and reporting skills.
• Good communication skills.
• Professional attitude when dealing with customers.

Work Environment and Availability

• Location: Abu Dhabi, UAE.
• On-site availability with occasional remote work flexibility, as required.
• On-call rotation for critical incidents and emergencies.

Why Join Us?

• Opportunity to work on advanced system, security, and enterprise technology projects in a dynamic and growing organization.
• Competitive salary and benefits package, including professional development opportunities.
• Contribute to supporting critical customer infrastructure in a high-impact role.

Note: Please ensure that a professional photo is included in or attached to your CV when submitting your application.

Job Type: Full-time

Ability to commute/relocate:

• Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Have you ever traveled to or been employed in any GCC country?
• How many years of experience do you have as a Network Engineer?

Location:

• Abu Dhabi (Required)

Work Location: In person