SYSTEM POINT OF ENTRY (SPOE) Administrative Assistant

Overview
Southern New Jersey Regional Early Intervention Collaborative

1044 South Rt. 73

Berlin, NJ 08009

Phone 856.768.6747 Fax 856.768.2059

I. Job Title: SYSTEM POINT OF ENTRY (SPOE) Administrative Assistant

II. Reports To: SPOE Supervisor/Executive Director

III. Funding:

Funding for this position is subject to annual grant renewal provided through the New Jersey Department of Health.

IV. Principle Purpose of Position:

To provide administrative/clerical support for the System Point of Entry Referral Department within the Southern NJ Regional Early Intervention Collaborative SNJREIC (Atlantic, Burlington, Camden, Cape May, Cumberland, Gloucester, and Salem counties)

V. Criteria/Qualifications

o High school diploma or GED or Associate degree.

o Ability to work effectively with families, demonstrating sensitivity to the unique challenges faced by families of children with developmental delays and/or disabilities

o Strong verbal and written communication skills, with the ability to convey information clearly and professionally

o Proven organizational and planning skills

o Ability to maintain accurate, legible, complete and timely documentation

o Proficiency in Microsoft Office and Excel, with a functional knowledge of computer systems

o Ability to handle confidential and sensitive information with discretion and professionalism

o Good problem-solving skills

o Demonstrated ability to work with diverse populations, exhibiting cultural competence in all interactions.

o Ability to manage multiple tasks simultaneously and be accountable for time-sensitive tasks assigned

o Willingness and ability to work as a team member within the NJ Early Intervention System, working cooperatively with colleagues and stakeholders

VI. Salary Range

Commensurate with experience.

VII. Roles and Responsibilities:

o Administrative/ Clerical Support to the SPOE Supervisor

o Collaborate with the SPOE Ring Central Administrative Assistant to retrieve inquiries from the local and statewide referral lines, SPOE department email address, and SNJREIC website

o Enters inquiries into the Early Intervention Management System (EIMS)

o Maintains and update the Excel Master Tracking Spreadsheet

o Assists with the printing and mailing of referral paperwork (Welcome Packet, Eligibility Packet, and Ineligibility Packet; no contact letter) when requested from the SPOE Supervisor and Service Coordinators

o Opens, dates, and distributes incoming mail when Office Administrator is not in the office

o Retrieves live calls from local office operator & referral lines

o Maintains and restocks office supplies for the SPOE Department

o Other duties as assigned by SPOE Supervisor

VIII. SNJREIC Standards

o Promotes the mission and philosophy of SNJREIC by acting in a caring, courteous manner towards members of the Early Intervention System and the community at large

o Demonstrates proper, efficient, and courteous telephone manner at all times

o Maintains confidentiality of information without exception, ensuring that information related to families who participate(d) or may participate in early intervention is only revealed or discussed where and when appropriate.

o Consistently adheres to SNJREIC policies and procedures

o Consistently participates in cost containment efforts. Maintains proper and efficient use of equipment, time allocation, supplies, phones, and/or other SNJREIC resources

IX. Other:

o The foregoing is not considered and exhaustive or all-inclusive list of the duties and responsibilities of the SPOE Administrative Support position.

o The Administrative Support position is expected to perform other such duties as the SPOE Supervisor and/or Executive Director may prescribe.

o Full-time position (35 hours/week; twelve months/year)

o Hybrid work schedule (Two days in office, three days remote)

o Salary Range: $31,471 - $33,872 plus benefits

Benefits available upon successful completion of 90-day probationary review:

• 401(k) participation
• Dental insurance
• Health insurance
• Vision insurance
• Life insurance
• Paid Time Off
• Paid holidays

Work Location: Berlin, NJ 08009

Please send resume and cover letter to Office Administrator Sandra Ramos, SandraR@snjreic.org by Friday, April 24, 2026.

Job Type: Full-time

Pay: $31,471.00 - $33,872.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: Hybrid remote in Berlin, NJ 08009