Systems Engineer II

Description

Position Summary

The Senior Systems Engineer in the Infrastructure team will monitor and maintain Windows based servers in a 24x7 highly available production environments. The ideal candidate will be self-motivated, articulate, familiar with Microsoft Server operating systems, (Server 2012, 2016, 2019 and newer), related software technologies, and have a proven history of using administrative tools and automating routine administration tasks.

Essential Job Functions

• Work independently to troubleshoot, perform root cause analysis, identify and remediate technical issues
• Take ownership of issue analysis and resolution efforts and commit to "doing what it takes" to resolve technical issues regardless of the effort or timeframe required. Triaging as necessary for production, QA & development environments.
• Mentor team members through leadership and setting positive examples.
• Work on system initiatives and new projects.
• Work with external vendors/consultants to diagnose complex problems and drive resolution efforts.
• Resolve errors and alarms quickly and provide timely escalation
• Supporting process improvements
• Perform other duties as assigned
• Identifying manual processes that can be automated.

Position Requirements

• 4+ years work experience as a Windows Server Administrator
• Must have experience implementing and managing 50+ server environments (with server-class hardware and peripherals)
• Understanding of and experience with Microsoft operating systems, Active Directory & Domain architecture, NTFS permissions, DNS, OS security, and systems patching
• Must have experience with using Jira, or other ITSM-related applications
• Must have experience with VMWare vSphere environments. (Modifying resources on VM's, vMotion, deploying new VM's)
• Knowledge and skills in Managing mobile devices and users within Exchange
• Practical understanding of networking - routing, subnets, UDP, TCP, IP and VLANs
• Must have scripting skills - PowerShell and/or Ansible.
• Must have strong communication skills and the ability to work individually, within a team, with other groups, and with vendors.
• Must exercise initiative in identifying and implementing improvements in the infrastructure.

Preferred

• Extensive experience with troubleshooting Active Directory Domains, DNS, Certificates, IIS, and Windows Failover Clustering.
• Extensive experience with writing PowerShell scripts for monitoring systems and critical applications, and integrating into a centralized event console.
• Understanding and experience with MS Office suite of products

Credit One Bank, N.A. is a data-driven financial services company based in Las Vegas. Founded in 1984, Credit One Bank offers a spectrum of credit card products for people in all stages of financial life. Credit One Bank is an equal opportunity employer committed to diversity and inclusion and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation, or national origin. Reasonable accommodations can be made for those who require them, including access to job applications and workplace accommodations. Employment at Credit One Bank is based on mutual consent (also known as at-will). This means that employees and the Bank may terminate the employment relationship at any time, with or without cause and with or without notice. Please contact the recruiter for this position to learn more. Credit One Bank does not accept unsolicited resumes from agencies and is not responsible for related fees.