"Take Ownership" General Operations Manager Wanted - Party & Special Event Rental

OWN THE OUTCOME: OPPORTUNITY FOR AN ACTION-ORIENTED LEADER

Party Plus Tents + Events is searching for a Results-Driven General Operations Manager, who isn't afraid to take ownership of challenges in their role and Drive Accountability across their team.

The ideal candidate drives results by taking initiative, solves problems proactively, and delivers on commitments, focusing on core duties like leading teams, overseeing projects, and implementing strategies with a "get it done" attitude rather than blaming others.

This role is crucial in orchestrating unforgettable events that align with our mission of making it happen for our customers. You will be responsible for overseeing and managing all aspects of our event rental business operations, from start to finish.

If you're a leader who owns the outcome and inspires action, we want to hear from you!

PARTY PLUS WILL PROVIDE UP TO $5,000 IN RELOCATION ASSISTANCE FOR EXPERIENCED CANDIDATES IN THE TENT & SPECIAL EVENT RENTAL INDUSTRY LIVING OUTSIDE OF THE MARYLAND AREA! *

COMPANY OVERVIEW

Party Plus Tents + Events is a family owned and operated leader in the Party & Special Events Rental Industry based in Glen Burnie, MD. We have been serving the DMV since 1986 and are celebrating our 32nd Anniversary under current ownership. We offer competitive wages, paid vacation, company sponsored healthcare, and SIMPLE IRA Plan. Our goal is to Make it Happen for Our Customers with their Party & Special Event Rental Needs.

RESPONSIBILITIES

• Take Initiative: Proactively identify issues and implement solutions without prompting.
• Drive Accountability: Ensure team members meet goals and deliver on commitments.
• Own Projects: Oversee projects from conception to successful completion, ensuring quality and timely delivery.
• Problem Solve: Analyze complex situations and make decisive, effective decisions.
• Lead by Example: Foster a culture of ownership and high performance.
• Direct & overseeing daily operations of the warehouse ensuring efficient inventory management and order fulfillment.
• Coordinate shipping and receiving activities to maintain timely deliveries.
• Supervise warehouse staff, including warehouse supervisory team, providing training and support as needed.
• Implement efficient order fulfillment processes to enhance customer satisfaction.
• Scheduling and monitoring of transportation logistics to optimize delivery routes and schedules.
• Maintain a clean and organized warehouse environment.
• Negotiate contracts with vendors and suppliers to ensure quality services.
• Manage event budgets, timelines, and logistics efficiently.
• Coordinate with internal teams to ensure seamless operations for setup, during events, and removal upon completion.
• Provide exceptional customer service before, during, and after events.
• Evaluate event success and gather feedback for continuous improvement.

QUALIFICATIONS

Proven experience in Retail Management, Party & Special Event Rental Management, &/or Operations Management is a MUST!

• Proven track record of taking full responsibility for outcomes, both positive and negative in warehouse supervision or management roles.
• Strong ability to pivot, learn from mistakes, and lead the team forward.
• A strategic thinker who also rolls up their sleeves to get things done.
• Excellent communication skills with a focus on transparent, accountable leadership.
• Creative problem-solving skills and attention to detail.
• Ability to manage multiple projects simultaneously under tight deadlines.
• Ability to work effectively in a fast-paced environment.
• Strong knowledge of shipping, receiving, and inventory control processes.

If you are ready to take your career to the next level, with a company that values dedication and service excellence, we invite you to apply today at Party Plus Tents & Events!

PLEASE NOTE THAT SINCE MOST PARTIES AND EVENTS ARE HELD ON WEEKENDS, THE GENERAL OPERATIONS MANAGER MUST BE AVAILABLE TO ENSURE THEIR SUCCESS; THIS COULD MEAN BOTH THE REMOTE DIRECTION OF THEIR STAFF, AND/OR THEIR OWN DIRECT INVOLVEMENT AS NECESSARY! This is especially crucial in the peak months of May, June, September, and October.

* Relocation Assistance subject to Company and Federal guidelines. Must work at least 24 Months or reimburse company for costs.

Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of responsibilities, qualifications, or benefits associated with the role.

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Employee discount
• Flexible spending account
• Health insurance
• Paid time off
• Relocation assistance
• Retirement plan

Experience:

• Management: 2 years (Required)
• Hospitality management: 2 years (Preferred)
• Retail management: 2 years (Preferred)
• Warehouse Management: 2 years (Preferred)

Work Location: In person