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Tax Resolution - Case Manager
We are seeking a Tax Resolution Experienced individual to join our team this position is full time. The ideal candidate will oversee and coordinate clients' long-term care, ensuring their needs are met efficiently and effectively as you will be gathering documentation & information per case. Its essential to be able to communicate with a team & clientele being capable of multitasking/managing their time & schedule.
Bilingual - Spanish / English (Preferred)
Duties:
Bilingual - Spanish / English (Preferred)
Duties:
- Schedule call times with clients
- Able to collect & review documents
- Asses information received.
- Coordinate accordingly with team members.
- Monitor clients' progress.
- Maintain accurate and up-to-date case notes and documentation.
- Other Duties upon request
Experience:
- 2+ Years experience in Tax Resolution Case Management
- Strong communication skills.
- Proficient computer skills.
- Demonstrate careful attention to detail.
- Previous experience in a similar role is preferred but not required.
- QuickBooks Experience preferred & Excel.
Benefits:
- Opportunities for advancement.
- Paid sick time.
- Paid training.
- Bonuses Based on Cases Completed
Schedule:
- 8-hour shift.
- Monday to Friday.
Must be Proficient & Comfortable with Office Equipment
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