Team Lead, Coding- Remote

Job Purpose
The Team Lead, Coding is responsible for the activities and overall functions of Coding and Off Shore coding staff.

Duties and Responsibilities

• Monitor Coding workflow, compile status and work – volume reports for management
• Monitoring of Off-Shore work queues
• Monitoring of Off-Shore systems issues working with Systems/IT to resolve
• Perform training with new Coding staff
• Assist with development and maintenance of policy and procedures
• Track and identify process improvement opportunities in client system clearing accounts and work queues
• Field questions from account representatives and clients
• Support Coding team with questions and issues
• Work with Auditors to field Off-Shore coding rebuttals
• Perform QA on on-shore coding staff, reporting up to Management
• Interaction with new physician education and reviews along with auditor
• Compile monthly QA scores of all coding staff to be reported to Management
• Maintain a professional attitude
• All other duties as directed by Manager
• Use, protect and disclose patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
• Understand and comply with Information Security and HIPAA policies and procedures at all times
• Limit viewing of PHI to the absolute minimum as necessary to perform assigned duties

Qualifications

• High school diploma or equivalent required
• CPC Certification
• 2+ year’s coding/auditing experience
• Proficiency in MS Office applications such as Word, Excel, Power Point and Outlook
• Ability to work well individually and in a team environment
• Proficient in use of email and internet
• Knowledge of office management systems and procedures
• Knowledge of administrative procedures
• Knowledge of healthcare administration a plus
• Knowledge of EMR systems is a plus
• Strong organizational and time management skills a must
• Strong communication skills required
• Proficiency in Microsoft Office Suite
• Strong interpersonal skills, ability to communicate well at all levels of the organization
• Strong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses
• High level of integrity and dependability with a strong sense of urgency and results oriented
• Excellent written and verbal communication skills required
• Gracious and welcoming personality for customer service interaction

Working Conditions

• Must possess a smart-phone or electronic device capable of downloading applications, for multifactor authentication and security purposes.
• Physical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.
• Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.
• Work Environment: The noise level in the work environment is usually minimal.

Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.