Team Lead HB -HYD 07 Jan 2026

Responsible for leading the Hospital Billing teams, ensuring timely and accurate claim submissions, resolving complex billing issues, and consistently meeting performance targets. This role supports process improvement initiatives, regulatory compliance, and team development.

Supervise Hospital Billing (UB-04) teams (up to 20 agents)

Monitor and analyze productivity, quality, and AR performance metrics

Review and resolve escalated billing issues, rejections, and denials

Handle complex payer follow-ups for inpatient, outpatient, and professional claims

Collaborate with Coding, Eligibility, Authorization, and QA teams to resolve billing challenges

Identify process gaps and implement corrective and preventive actions

Train, mentor, and evaluate team members to improve performance and engagement

Support audits and ensure documentation accuracy for hospital billing

6+ years of experience in US Healthcare RCM (Hospital Billing)

1+ year of experience in a Team Lead or Supervisory role

Strong knowledge of UB-04 claim forms

Hands-on experience with hospital billing workflows (IP, OP, ER)

In-depth knowledge of payer rules, reimbursements, and denial management

Proficiency with billing software and AR tools

Excellent leadership, analytical, and communication skills

Strong understanding of CMS regulations and HIPAA compliance