Team Leader - Compliance Inspection (UAE National)

About Us

DMCC is a government entity established in 2002 to enhance commodity trade flows through Dubai. We perform a range of roles which continue to position Dubai as the preferred destination for global commodities trade and DMCC as the world’s No.1 Free Zone.

Company Profile:

DMCC is a center of global trade. Headquartered in Dubai, DMCC is the world’s most interconnected Free Zone, home to over 25,000 member companies and the leading trade and enterprise hub for commodities. Whether developing vibrant neighborhoods with world-class property like Jumeirah Lakes Towers and the much-anticipated Uptown Dubai or delivering high-performance business services, DMCC provides everything its dynamic community needs to live, work, and thrive. Made for Trade, DMCC is proud to sustain and grow Dubai’s position as the place to be for global trade today and long into the future.

Role Summary:

Leads the member inspections function for DMCC Free Zone. Responsibility for implementation of regulatory framework for member company inspections. Role includes responsibility for overseeing inspections team to ensure proper implementation of compliance strategy and policy of DMCCA, DMCC and DMCC free zone as applicable to the scope of inspections responsibilities and primary contact with Member Success representatives and senior managers in BUs on all member inspections issues.

Key Responsibilities:

• Assist Senior Director Compliance Operations in designing, developing and implementing Revised Inspections Framework that incorporates DMCCA/DMCC relevant roles and regulations local and international law and best practices (as applicable).
• Assist Senior Director Compliance Operations in developing and implementing arrangements that include effective dual-regulation of specialist sectors such as HSE, security and facilities management issues.
• Assist Senior Director Compliance Operations in developing and implementing strategic initiatives and projects for compliance inspections and outreach that support DMCCA strategy to deliver balanced regulation and transparency and enable business compliance.
• Responsible for administering revised inspections program for member companies including development of guidance notes and information for member companies.
• Assist Senior Director Compliance Operations in ensuring identification, implementation and updating of end-to-end processes and procedures for effective member inspections and outreach.
• Assist Senior Director Compliance Operations in updating and maintaining operational procedures and processes to ensure efficiency, transparency and accuracy in inspections operations.
• Responsible for ensuring appropriate team preparation, inspection conduct and reporting of inspection findings, including issuance of fines, notices and closure.

• Administering systematic approach to manage notifications and responses of member companies and rescheduling of inspections.
• Produce periodic (and ad-hoc) statistics and reports highlighting performance status.
• Oversee appropriate conduct is followed by inspections team and DMCCA policies, processes and protocols are followed.

Qualifications:

• Bachelors or diploma in related field.
• Minimum 4-year experience in inspections, customer care, customer service or related function within organizations and businesses. Experienced in implementing rules, regulations and policies in various sectors.
• Minimum 3-year experience in liaising and dealing with government organizations

The successful candidate will enjoy the following:

• Working at the world’s best Free Zone with highly motivated colleagues
• A very diverse workforce from all around the globe
• Well-being initiatives all over the year
• Market competitive basic salary
• Housing allowance
• Transportation allowance
• Annual flight allowance
• Other alternative family benefits
• Pension Scheme
• Discretionary bonus schemes
• Generous annual leave
• Medical and life insurance cover
• Free covered parking
• Retail discounts with over 450 outlets across JLT.