Role Overview
The F&B Operations Team Leader is responsible for leading the daily dispatch and packaging operations in our central kitchen. This hands-on leadership role ensures accurate, timely, and high-quality meal preparation, portioning, packaging, labeling, and handover to delivery partners while maintaining food safety, hygiene, and operational efficiency.
Key Responsibilities
Lead & Supervise Dispatch Operations
- Oversee end-to-end dispatch workflow from food preparation to final bag handover
- Open and close dispatch area daily (checklist execution, equipment readiness, hygiene sign-off)
Food Segregation & Sorting
- Ensure correct segregation of dishes by brand, menu type, dietary tags (e.g., vegan, gluten-free, high-protein)
- Verify all items against daily order sheets and cooking reports before packing
Portioning & Accurate Packaging
- Supervise precise portioning of all meals as per brand-specific standards
- Lead packaging process to ensure every customer bag is complete, correctly labeled, and securely sealed
Labeling & Documentation
- Oversee printing and application of menus, nutritional labels, allergen tags, and logistics stickers
- Verify label accuracy and legibility before dispatch
External Communication & Coordination
- Communicate effectively with delivery partners, logistics coordinators, and third-party drivers
- Resolve real-time handover issues (missing items, delays, special instructions) professionally
Quality & Hygiene Enforcement
- Maintain strict adherence to HACCP, food safety, and temperature control standards
- Conduct spot checks on packaging quality, bag completeness, and hygiene at every stage
Team Leadership & Training
- Guide, train, and motivate dispatch/packaging team members. Assign daily tasks, monitor performance, and provide feedback
Job Types: Full-time, Permanent
Pay: AED2,000.00 - AED3,000.00 per month
Application Question(s):
- Which visa are you on currently? Its valid until?
- Are you ok to work in Mussafah, Abu Dhabi?
- It's a central kitchen. Are you ok to work in Central Kitchen?