Technical Business Analyst, Core Platform

WORK OPTION: Remote

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Group Summary

The NBA’s Direct to Consumer Products, Technology & Operations (DTC PTO) team’s mission is to bring the world courtside by providing the NBA experience for everyone, everywhere. The group creates and manages digital products that extend the league’s global reach from mobile applications to virtual reality experiences. We deliver live games, exclusive content, and experiences to fans across different devices through NBA League Pass, the league’s premium subscription offering, and NBA ID, the league’s membership program. The DTC PTO’s Business Initiatives team is responsible for developing and implementing strategies with a cross-functional team of digital business leaders to help accomplish key business objectives and metrics.

Essential Functions and Job/Position Summary

The Technical Business Analyst will support the Core Platform team within the NBA’s Direct to Consumer Products, Technology & Operations (DTC PTO) organization, serving as a key connector between business stakeholders and engineering teams.

This role focuses on translating complex business needs into clear technical requirements that power the platforms underpinning NBA League Pass, NBA ID, and other global fan experiences. The ideal candidate brings strong analytical rigor, technical fluency, and a collaborative mindset to help scale and optimize core systems that enable reliable, high-quality digital products for fans worldwide.

Major Responsibilities

Technical Business Analysis & Requirements Management: Gather, analyze, and document business and technical requirements, translating product needs into clear, actionable user stories and acceptance criteria while creating and maintaining technical tickets to ensure scope clarity and delivery alignment.
Technical Scoping & Delivery Support: Partner with Product and Engineering teams to scope backend and client-side initiatives, assessing feasibility, dependencies, and implementation approach to ensure work is appropriately defined and ready for sprint execution.
Platform & Configuration Management: Coordinate with internal and upstream teams to establish and maintain data contracts, APIs, and platform integrations, and manage configuration files to enable scalable platform changes without requiring repeated code releases.
Quality Assurance & Testing Support: Collaborate with QA teams to ensure a clear understanding of feature functionality and technical implementation, support the development of test plans, and participate in testing to validate quality and platform stability.
Agile & Scrum Delivery Support: Lead backlog refinement to ensure tickets are well-defined, prioritized, and aligned with sprint and Program Increment (PI) goals, while tracking capacity, velocity, and delivery progress and helping remove impediments.
Release & Project Management: Coordinate release planning and execution, manage priorities, timelines, and dependencies, and balance team capacity to support smooth, on-time deployments and delivery of commitments.
Cross-Functional Collaboration & Communication: Serve as a liaison across Product, Engineering, QA, and partner teams on cross-functional initiatives, facilitating technical discussions and maintaining project plans to ensure alignment, visibility, and timely execution.

Required Education/Professional Experience

Bachelor’s degree in Business, Engineering, Information Technology, or a related field

Minimum of 3 years of experience as a Technical Business Analyst, with a focus on large, complex projects in a high-tech development environment with multi-functional teams
Experience developing and managing requirements roadmaps across multiple workstreams
Experience collaborating effectively across Product, Engineering, QA, and other partner teams
Hands-on experience using modern project management and planning methodologies and tools, including Agile and Scrum frameworks
Experience working with mobile and connected device development, including AVOD, TVOD, and SVOD platforms
Relevant experience within the sports media or digital entertainment industry

Required Skills/Knowledge Attributes

Strong analytical and problem-solving skills with the ability to translate complex business needs into technical requirements
Ability to engage, influence, and help guide multiple functions involved in product development
Demonstrated ability to operate effectively in a fast-paced, evolving environment
Excellent written and verbal communication, organizational, and multitasking skills
Strong relationship-building skills and a collaborative, team-oriented mindset
High attention to detail with the ability to manage multiple initiatives and sub-projects simultaneously
Willingness to roll up sleeves and contribute wherever needed to support team success
Familiarity with platform-specific design guidelines and partner integrations
Passion for basketball and the NBA fan experience

Employees currently are eligible to receive an annual discretionary performance bonus, awarded at the sole discretion of the Company and subject to any terms and conditions set by the Company. Employees and/or eligible dependents may be eligible to participate in the following Company-sponsored employee benefit programs: medical; dental; vision; life/AD&D insurance; short- and long-term disability; fertility and family-forming assistance; wellbeing allowance; educational assistance; mental health coaching/therapy; tax advantaged accounts such as HSA and healthcare/dependent care FSAs; a 401(k) retirement plan; and time off benefits that include vacation, sick time, and personal days.

Salary Range:

$110,000 - $140,000

Job Posting Title:

Manager

We Consider Applicants For All Positions On The Basis Of Merit, Qualifications And Business Needs, And Without Regard To Race, Color, National Origin, Religion, Sex, Gender Identity, Age, Disability, Alienage Or Citizenship Status, Ancestry, Marital Status, Creed, Genetic Predisposition Or Carrier Status, Sexual Orientation, Veteran Status, Familial Status, Status As A Victim Of Domestic Violence Or Any Other Status Or Characteristic Protected By Applicable Federal, State, Or Local Law.

The NBA is committed to providing a safe and healthy workplace. To safeguard our employees and their families, our visitors, and the broader community from COVID-19, and in consideration of recommendations from health authorities and the NBA’s own advisors, any individual working onsite in our New York and New Jersey offices must be fully vaccinated against COVID-19. The NBA will discuss accommodations for individuals who cannot be vaccinated due to a medical reason or sincerely held religious belief, practice, or observance.

About the NBA

The National Basketball Association (NBA) is a global sports and media organization with the mission to inspire and connect people everywhere through the power of basketball. Built around five professional sports leagues: the NBA, WNBA, NBA G League, NBA 2K League and Basketball Africa League, the NBA has established a major international presence with games and programming available in 214 countries and territories in 60 languages, and merchandise for sale in more than 200 countries and territories on all seven continents. NBA rosters at the start of the 2024-25 season featured a record-tying 125 international players from a record-tying 43 countries. NBA Digital’s assets include NBA TV, NBA.com, the NBA App and NBA League Pass. The NBA has created one of the largest social media communities in the world, with more than 2.3 billion likes and followers globally across all leagues, team and player platforms. NBA Cares, the NBA’s global social responsibility platform, partners with renowned community-based organizations around the world to address important social issues in the areas of education, inclusion, youth and family development, and health and wellness.

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