Technical Coordinator – Training Center

Role Overview

The Technical Coordinator is responsible for the smooth day-to-day operational and academic functioning of the training center. This role bridges the gap between course content, instructors, and learners — ensuring that all training programs are current, well-organized, and delivered to a high standard.

Key Responsibilities

Course Management & Content Updates

- Review existing courses on a regular basis and identify areas requiring updates or revision.

- Coordinate with subject matter experts and instructors to incorporate new information, regulatory changes, or industry developments into course materials.

- Ensure all course content, presentations, handouts, and assessments are version-controlled and properly archived.

Instructor Coordination

- Serve as the primary point of contact for instructors, managing scheduling, briefings, and logistical support.

- Communicate course objectives and any content changes clearly before each delivery.

- Gather instructor feedback post-delivery and use it to improve course design and materials.

Training Scheduling & Logistics

- Maintain the training calendar and ensure there are no scheduling conflicts across rooms, instructors, and cohorts.

- Coordinate room setup, equipment availability, and any required materials or supplies ahead of each session.

Learner Support

- Respond to participant inquiries regarding course content, schedules, and registration.

- Ensure a positive learning experience by proactively resolving any issues that arise during training delivery.

Quality Assurance

- Collect and analyze post-training evaluation forms and feedback surveys.

- Prepare regular reports on course effectiveness, attendance, and learner satisfaction for management review.

Systems & Records

- Maintain accurate records of course versions, instructor assignments, attendance logs, and completion certificates.

- Support the use and upkeep of any Learning Management System (LMS) used by the center.

Qualifications & Requirements

- Bachelor's degree in Education, Business Administration, or a related field

- 2–4 years of experience in a training, coordination, or academic operations role

- Strong organizational and multitasking abilities

- Excellent written and verbal communication skills in both Arabic and English

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint)

- Experience with LMS platforms is a plus

- Ability to work collaboratively with instructors, management, and external stakeholders

Key Competencies

- Attention to detail and commitment to quality

- Proactive problem-solving mindset

- Strong interpersonal and stakeholder management skills

- Ability to manage multiple priorities and meet deadlines

- Adaptability in a fast-paced training environment

Work Location: In person