Technical Engineer

As a Technical Engineer for Surgical Robots, you will be responsible for ensuring the optimal performance, maintenance, and support of our robotic surgical systems. The successful candidate will work collaboratively with cross-functional teams to address technical challenges and contribute to the ongoing improvement of our robotic technologies.

**Key Responsibilities:**

1. **System Installation and Configuration:**

- Lead the installation and configuration of robotic surgical systems in healthcare institutions, ensuring compliance with technical specifications and guidelines.

- Provide technical expertise during the setup process to optimize system performance.

2. **Troubleshooting and Technical Support:**

- Diagnose and resolve technical issues related to robotic systems through remote support or on-site intervention.

- Collaborate with Clinical team to provide timely and effective solutions to end-users.

3. **Preventive Maintenance:**

- Develop and implement preventive maintenance schedules for robotic systems to minimize downtime and ensure continuous functionality.

- Conduct routine inspections and updates to prevent potential issues.

4. **Training and Documentation:**

- Deliver technical training to healthcare professionals and internal staff on the use and maintenance of robotic surgical systems.

- Create and update technical documentation, manuals, and troubleshooting guides.

5. **Collaboration with R&D:**

- Work closely with the research and development team to provide insights and feedback from a technical perspective.

- Participate in testing and validation of new software and hardware releases.

6. **Quality Assurance:**

- Contribute to the development and implementation of quality assurance processes for robotic systems.

- Assist in the investigation and resolution of any technical issues related to product quality.

**Qualifications:**

- Bachelor’s degree in Engineering, Cor a related technical field; advanced degree is a plus.

- Proven experience in technical support or engineering roles in the medical device industry.

- Familiarity with robotic systems and control systems is highly desirable.

- Strong problem-solving and analytical skills.

- Excellent communication skills and the ability to collaborate effectively with cross-functional teams.

- Willingness to travel for on-site technical support and installations.