Technical Lead

Job Description

Compass Rose/Healthy Planet

Experience/Qualifications

Epic Ambulatory, Epic Compass Rose and Epic Health Planet certifications and experience.
Knowledge of general principles of information systems and computer usage normally acquired through completion of a Bachelor of Science in Business, Information Technology, clinical area, or related field and/or two to five years' relevant healthcare/IT experience required.
Experience with clinical assessment, planning, protocol development, standards, policies and procedures preferred.
Previous teaching/training and project management experience.
Very strong working knowledge of hospital clinical and administrative departments, operations, and core process flows. Understands interactions and flows with administrative and financial systems.
Strong understanding of general principles of information systems and computer usage.
Excellent verbal and written communication skills, quick thinking, and problem-solving skills.
Analytical ability to evaluate systems, test data and/or program logic, and determine proper program execution with some assistance.
Ability to identify problems, collect data, establish facts, and solve problems related to computer systems/software generally without assistance.
Ability to prioritize work responsibilities and meet established deadlines generally without assistance.
High level of expertise using computer tools in a clinical setting required.
A tolerance for working in a fast-paced work environment.
Demonstrated ability to multi-task and manage several different issues at a time
Complete all tasks in a timely manner with accurate documentation.
Collaborate effectively with colleagues and across teams to achieve the completion of tasks.
Troubleshoot problems and address questions from users, and provide on-call support on a rotating basis.
Make recommendations, review and test changes, enhancements, and each new release as assigned.
Ensure the test scripts have been created, reviewed, and updated to reflect proposed workflow solutions.