Technical Product Operations Manager

Job Title

About Us

Linklt is a leader in K-12 data-driven technology solutions and consulting services. We help schools streamline the collection, management, and analysis of student performance data to improve academic outcomes and educator productivity. Specifically, our data warehouse and assessment platform enable schools to store and analyze both third-party and locally created data for all grade levels and subject areas. Linklt also provides custom analytical services to help educators build capacity to lead effectively, add structure to data analysis, and simplify compliance and data-centric processes. Our MTSS solution streamlines workflows, fosters consistency, and measures ROI through student progress monitoring and implementation fidelity dashboards. Lastly, through our Magnolia Consulting division, our team of expert consultants integrates strategy, product, and process into structured systems that drive sustainable change. Customized supports include MTSS, special programs, literacy, mental health, whole-child, and more.

At LinkIt, we come to work every day knowing that our work has a direct impact on students, teachers, and their ability to succeed. While we differentiate our products through their comprehensiveness, ease of use, and innovation, our unique value proposition is our relentless focus on customer service and support. For more about us, please visit .

Position Summary

The Technical Product Operations Manager serves as the ultimate connective tissue and execution engine for LinkIt’s cross-functional product lifecycle. Sitting at the intersection of Product, Engineering, AI Transformation, and Client Services, this role ensures that roadmap commitments are delivered flawlessly from cradle to grave.

This is a high-visibility, "hands-on operator" role designed for a disciplined project leader who can manage technical release tracks, bridge communication gaps between technical and non-technical teams, and enforce organizational accountability through clear data and metrics.

Key Responsibilities

1. Cradle-to-Grave Product Delivery & PMO

Roadmap Custodian: Maintain enterprise PMO frameworks to track all strategic initiatives, ensuring that no roadmap milestones fall through the cracks.
Release Orchestration: Manage feature deployments from development to production, ensuring zero surprises for the broader business.
Operational Readiness: Lead internal training and hand-off processes immediately following feature validation, ensuring the Solutions Center (SC) and Account Management (AM) teams are fully equipped to deploy tools and train school districts.
Marketing Sync: Partner with the Marketing team to ensure client-facing guides, release notes, and feature announcements launch in perfect synchronization with engineering production pushes.
Third-Party & Buy vs. Build Evaluation: Assist with evaluating third-party software and conducting make-vs.-buy analyses to ensure strategic alignment.
Implementation Support: Assist with our customer implementation processes.

2. Cross-Functional AI Enablement

Requirement Synthesis: Collaborate with non-technical business units to identify operational friction points and convert legacy manual workflows into high-fidelity functional requirements.
AI Pipeline Integration: Serve as the lead project manager for the AI Operations track, ensuring that internal agentic AI tools are architected, validated, and deployed to drive organizational efficiency.

3. KPIs, Metrics & Board Reporting

Data-Driven Governance: Define, track, and maintain executive KPI dashboards across all core technical and operational pillars:
Engineering: Delivery velocity, sprint predictability, and hand-off efficiency.
AI Internal Utilities: Adoption rates, internal process time savings, and operational ROI.
Solutions Center & Data Team: Ingestion accuracy, validation turnaround, and system health metrics.
Executive Visibility: Consolidate departmental metrics, project trackers, and strategic milestones to assist the CTO/CIO in building high-impact presentations for the Board of Directors.

Qualifications

Experience: 3–5 years of experience in technical project management, product operations, tech consulting, or a fast-paced B2B SaaS environment.
Technical Fluency: Strong understanding of software development lifecycles, data workflows, and modern web application delivery. Direct experience with tech stacks interacting with APIs (e.g., Salesforce, Google, OneRoster, PowerSchool) is a plus.
AI Curiosity & Aptitude: Comfortable working around emerging generative/agentic AI technologies and eager to learn their structural frameworks to better support internal adoption.
The "Custodian" Mindset: A no-nonsense, highly organized executioner who isn't afraid to professionally hold senior leaders accountable to deadlines, ROI tracking, and single decision authority boundaries.
Communication: Exceptional ability to distill complex technical architecture into plain English for non-technical stakeholders, marketing teams, and executive board decks.

Logistics

Compensation: Salary Target: $110,000 – $150,000 (Commensurate with experience), Annual performance-based bonus
Benefits such as vacation, holiday pay, and health insurance
Reporting Line: Reports directly to the CTO/CIO
Location: Remote
Must be authorized to work in the U.S. without sponsorship

Contact

To apply, submit a resume to careers@linkit.comwith “Technical Product Operations Manager” in the subject line.

Company Statement

LinkIt! provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, pregnancy, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Pay: $110,000.00 - $150,000.00 per year

Benefits: