Technical Program Manager

About InVita Healthcare Technologies
InVita Healthcare Technologies is a leading software provider for complex medical, forensics, and community care environments. We build specialized, highly configurable, and integrated systems that support hospitals, blood centers, donation organizations, public health labs, and forensic labs. InVita is the clear leader in the blood, implant, organ procurement, DNA, and Forensic software markets. Our software solutions have built-in compliance safeguards that streamline processes and enable quick and efficient information exchange with better decision making. For more information about our software solutions, please visit invitahealth.com.

Job Title: Technical Program Manager
Department: Security & Compliance
Reporting to: Chief Information & Security Officer

Location: Baltimore, MD. This is a hybrid role with 3-days per week required to be worked in the Baltimore, MD office.

Hours of work: Typical hours of work are from 8:30 AM until 5:30 PM local time Monday through Friday. Flexibility of Working Hours dependent on location. Additional hours may be necessary as needed. This position is exempt from overtime.

Compensation: $60,000-$90,000 annually.

Who we are:
InVita develops specialized medical software for regulated industries that support the advancement of public health and safety. We are the acknowledged leader in the markets we serve. Our subject matter expertise is unmatched in the industry and our products are used by public health and medical professionals across the globe. We have employees spanning across the US and two main offices (Baltimore & Los Angeles).

Overview:
The Technical Program Manager (TPM) at InVita plays a critical role in driving security and compliance efforts by blending deep technical and domain knowledge with robust operational management skills. This role is central to managing project prioritization, resource allocation, and ensuring adherence to cross-functional policies amidst shifting priorities. The TPM is tasked with resolving conflicts over timelines and resources, ensuring that all projects are well-planned, documented, and appropriately scoped. By promoting ongoing planning and proactive project management, the TPM is key to enhancing operational efficiencies and spearheading strategic initiatives in collaboration with internal stakeholders.

Essential Functions:

• Project Coordination and Reporting: Act as the primary technical liaison for project initiatives across departments, utilizing Atlassian JIRA and Service Desk to maintain project transparency and support decision-making with detailed progress reports.
• Monitor project elements: Oversee critical project metrics such as backlog, throughput, and customer satisfaction through analytical dashboards, adjusting project strategies based on trends to improve outcomes. Surface status and blockers via automation.
• Project Management and Conflict Resolution: Manage all aspects of project execution, from detailed planning and risk management to resolving conflicts in resources and timelines, ensuring project quality and adherence to long-term strategic goals.
• Expertise Development: Cultivate a deep understanding of InVita’s products to influence and enhance product strategies and improvements.
• Additional Duties: Support other cross-functional initiatives as assigned (examples: MFA rollout, endpoint posture improvements, vulnerability/remediation programs, QA process modernization, incident response workflow operationalization, customer-driven security commitments).

Required Qualifications:

• Educational and Professional Background: Bachelor’s degree in Program Management, Information Systems, or related field required; PMP or CSM certifications strongly preferred; any security credentials are a plus. Minimum of 3-5 years’ experience in technical program management, preferably in healthcare or related industries, with a proven track record of leading complex projects to successful completion.
• Methodological and Technical Proficiency: Strong proficiency in project management methodologies such as Kanban, Agile, and Waterfall, and tools including Atlassian JIRA, ServiceDesk, Microsoft Excel and PowerBI, with flexibility to adapt these to varying project needs.
• Analytical and Problem-Solving Skills: Demonstrated analytical prowess with a solid ability to address problems comprehensively and efficiently.
• Communication and Interpersonal Skills: Exceptional verbal and written communication skills necessary for effective leadership and stakeholder engagement. Must be capable of articulating complex information clearly and influencing decision-making across all company levels.
• Adaptability and Work Ethic: Highly adaptable to changing business demands, with a meticulous and organized approach to work.

Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

• While performing the duties of this position, prolonged periods of sitting at a desk and working on a computer may be required.
• Additionally, the employee is regularly required to talk or hear.
• The employee frequently is required to use hands or fingers, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand, walk, sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 15 pounds.
• Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• The noise level in the work environment is usually moderate.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contract, implied or otherwise, other than an "at-will" relationship.

InVita provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

The pay range for this role is:
60,000 - 90,000 USD per year(Maryland)