Technical Program Manager - Critical Programs

JOB DESCRIPTION:

TECHNICAL PROGRAM MANAGER – Critical Projects

LOCATION: Ashburn, Virginia (Hybrid)

Who We Are

Janitza North America is the US based arm of Janitza electronics GmbH, a leading German manufacturer of electrical power monitoring hardware and software. A family-owned business, we make hardware and software to measure and analyze power quality measures for our data centers, mission critical facilities, and industrial manufacturing customers. With our tools, companies can take action to reduce energy costs, improve uptime, and decrease their carbon footprint.

Who You Are

Reporting to the Chief Operating Officer, we are seeking a Technical Program Manager (TPM) to lead the delivery of customerfacing, businesscritical programs that require close coordination across multiple internal organizations. This role is responsible for driving execution from concept through delivery, ensuring alignment between customer expectations and internal teams, and maintaining clear visibility into program health, risks, and outcomes.

The ideal candidate is comfortable operating at the intersection of technical depth, program execution, and customer communication, and excels at bringing clarity, structure, and accountability to complex, highvisibility initiatives.

What You'll Do

Program OwnershipDelivery

• Own endtoend delivery of engineered solutions to critical, customer programs from initiation through completion
• Define and manage solution scope, milestones, dependencies, and success criteria
• Ensure solutions are delivered on time, within scope, and aligned with customer and business priorities
• Maintain overall accountability for execution, progress, and outcomes

Customer Engagement and Communication

• Serve as a primary program technical point of contact for customers
• Lead customerfacing status updates, reviews, and milestone checkpoints
• Proactively manage customer expectations through clear, transparent communication
• Ensure customer commitments are clearly documented, feasible, and actively tracked

Cross-Functional Coordination

• Drive execution across multiple internal organizations, including engineering, product, operations, quality, sales, and support
• Develop and maintain integrated program plans that align crossteam deliverables and timelines
• Establish clear ownership, responsibilities, and decision paths across teams
• Actively identify and resolve crossorganizational dependencies and blockers; Develop and execute mitigation and contingency plans for high-risk areas

Technical Program Leadership and Executive Communication

• Partner closely with engineering and technical leads to understand architecture, integration points, and constraints
• Identify and manage technical risks, tradeoffs, and delivery impacts
• Translate complex technical topics into clear, actionable program plans and customerappropriate messaging
• Ensure technical readiness ahead of key customer and delivery milestones
• Maintain clear program documentation and capture lessons learned for continuous improvement
• Provide concise, outcome-focused reporting to internal leadership and customer stakeholders based on defined, appropriate KPIs

What You'll Bring

Qualifications include:

• Bachelor's degree in electrical engineering, Computer Science, or a related technical field (or equivalent experience: 7+ years of experience in various roles.
• Experience managing complex, customer-facing technical programs
• Solid technical foundation of mission critical electrical systems with the ability to understand system-level architecture and integration
• Proven ability to manage ambiguity, drive clarity, and deliver results under pressure
• Demonstrated ability to learn new technologies quickly and apply knowledge effectively.
• Strong problem-solving skills with the ability to work independently in customer-facing environments.
• Excellent written and verbal communication skills, including the ability to present technical information clearly to C-level
• Travel up to 35%, including internationally