Technical Project Coordinator

About Us:

tossdown is a SaaS company offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies.

Responsibilities:

• Coordinate projects from inception to go-live, ensuring seamless execution and adherence to project timelines.
• Assist in defining project scope and objectives, involving relevant account managers, engineering, and other stakeholders ensuring project feasibility.
• Identify potential technical risks and challenges early in the project, and develop mitigation strategies to address them.
• Create and maintain comprehensive project documentation, plans, and reports to track progress.
• Create and maintain technical documentation, such as system architecture diagrams, technical specifications, and API documentation, to guide the development team.
• Oversee the integration of various technical components and third-party systems within the project, ensuring compatibility and smooth functionality.
• Serve as the primary point of contact for all project-related communication and facilitate effective collaboration between team members.
• Engage in client meetings to gather requirements, provide updates, and address concerns, ensuring client satisfaction.
• Monitor project progress closely and proactively handle any challenges or issues that may arise during the project lifecycle.
• Effectively use project management tools for all project-related communication.
• Conduct first-level quality assurance to ensure that project deliverables meet established standards and requirements.
• Provide technical guidance and support to cross-functional teams, assisting in problem resolution and knowledge transfer.
• Ensure all tasks are accurately logged and managed within the task management system to effectively track progress.

Requirnments:

• Bachelor’s degree in Computer Science, Information Technology, Software Engineering, or a related field.
• Minimum 2 years of experience in project coordination, technical operations, and client communication.
• Proven experience handling websites, eCommerce platforms, and mobile applications.
• Experience working with cross-functional teams, including Design, Development, and Support.
• Strong understanding of eCommerce workflows, including products, cart, checkout, payments, and orders.
• Solid knowledge of the website development lifecycle.
• Basic understanding of UI/UX principles, design handoff processes, APIs, third-party integrations, and deployment environments.
• Ability to translate client requirements into clear, actionable internal tasks.
• Mandatory hands-on experience with project management tools for task tracking and coordination.
• Strong communication and coordination skills, with the ability to work effectively across teams.
• Ability to manage pressure and work within strict timelines.
• High level of attention to detail, ownership, and accountability.
• Strong client-centric mindset with a focus on service quality and satisfaction.
• Proactive problem-solving approach, with the ability to identify risks and take timely corrective action.

Job Type: Full-time

Pay: Rs85,000.00 - Rs150,000.00 per month

Work Location: In person