Technical Solutions Delivery Manager

Must have skills : Application development background with fixed-bid delivery experience

US SLED/Public Sector experience is a plus!

Job Description

Key Responsibilities

Project Management

• Manage various critical aspects of a project: scope, time, cost, quality, human resources, risks and communication
• Manage timely, high-quality, and cost-effective service delivery to the client
• Identify business needs of the client, act as an interface between the technical team and the client
• Create project plan to track progress, plan timelines and share with client
• Work with the Architect and Technical Lead to prioritize and track new functionality and ongoing releases
• Provide support during Validation and User Acceptance Testing (UAT) phases with the client team to ensure all business requirements are met
• Provide regular status updates to stakeholders on project progress
• Manage project dependencies and critical path, track project timelines and milestones
• Work with QA and Documentation teams to ensure success of the total project
• Maintain overall schedule, timeliness of the team’s deliverables

Resource Management

• Coach, mentor, motivate and supervise project team members and influence them to take positive action and accountability for their assigned work
• Ensure that each team member has adequate skills and knowledge on technology, project management and software engineering processes
• Reward and recognize performance
• Identify and resolve any outstanding issues among the project teams, that cannot be resolved within the team

Relationship Management

• Obtain and Communicate the Client’s feedback on project progress and success factors to the project team and other stakeholders
• Identify farming opportunities
• Lead the project initiation activity
• Work with Project Manager to drive growth, quality and customer satisfaction

Internal Collaboration

• Ensure regular collaboration with senior management, Project Manager and project stakeholders at client
• Ensure proper handover from sales to delivery
• Change Management - review/approve changes affecting scope, timing, cost, and/or quality, as required

Escalation Management

• Be the point of escalation for all delivery related issues

Risk Management

• Monitor risks, develop and execute risk mitigation plan with the project manager, at completion of every major milestone including project closure
• Provide management oversight as predicated by review of the project risk analysis

Project Profitability / Finance

• Ensures the profitability of the project/s
• Review and close project account and financial files on project closure

Quality Management

• Ensure the quality of the deliverables and client satisfaction
• Understand the expectations of various stakeholders and seeks to satisfy them: client, users, governance group, senior management, team, support groups

Qualifications

• 10+ years of project management experience and fixed-bid projects
• PMP certification required
• Proven ability to manage multiple projects with competing deadlines
• Strong knowledge of project management tools and methodologies (e.g., Agile, Waterfall)
• Experience managing budgets, timelines, and resource allocations, especially in fixed-bid environments
• Excellent communication, negotiation, and problem-solving skills
• Ability to work effectively in a fast-paced, dynamic environment
• Bachelor’s degree in business, IT, or a related field
• Preferred Skills:
• Experience in consulting or professional services industries
• Familiarity with software development projects
• Understanding of public sector compliance and procurement processes

Job Type: Full-time

Pay: $150,000.00 - $180,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Vision insurance

Work Location: Hybrid remote in New York, NY 10007