Technical Specialist/Engineer

Job Title

Technical Specialist/Engineer - Surgical Robot - Gulf Area

Position Overview

As a Technical Specialist/Engineer for Surgical Robots, you will be responsible for ensuring the optimal performance, maintenance, and support of our robotic surgical systems. The successful candidate will work collaboratively with cross-functional teams to address technical challenges and contribute to the ongoing improvement of our robotic technologies.

Key Responsibilities

• System Installation and Configuration: Lead the installation and configuration of robotic surgical systems in healthcare institutions, ensuring compliance with technical specifications and guidelines; provide technical expertise during the setup process to optimize system performance.
• Troubleshooting and Technical Support: Diagnose and resolve technical issues related to robotic systems through remote support or on-site intervention; collaborate with Clinical team to provide timely and effective solutions to end-users.
• Preventive Maintenance: Develop and implement preventive maintenance schedules for robotic systems to minimize downtime and ensure continuous functionality; conduct routine inspections and updates to prevent potential issues.
• Training and Documentation: Deliver technical training to healthcare professionals and internal staff on the use and maintenance of robotic surgical systems; create and update technical documentation, manuals, and troubleshooting guides.
• Collaboration with R&D: Work closely with the research and development team to provide insights and feedback from a technical perspective; participate in testing and validation of new software and hardware releases.
• Quality Assurance: Contribute to the development and implementation of quality assurance processes for robotic systems; assist in the investigation and resolution of any technical issues related to product quality.

Qualifications

• Bachelor's degree in Engineering or a related technical field; advanced degree is a plus.
• Proven experience in technical support or engineering roles in the medical device industry.
• Familiarity with robotic systems and control systems is highly desirable.
• Strong problem-solving and analytical skills.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Willingness to travel for on-site technical support and installations.

Seniority Level

Mid-Senior level

Employment Type

Full-time

Job Function

Information Technology

Industries

Medical Equipment Manufacturing