Technical Supervisor - Jumeirah Muscat Bay

About Jumeirah

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah Muscat Bay Resort lies 15 minutes south of the city centre and 40 minutes from Seeb International Airport. The overall development will include a 1,200 square meters Talise Spa, a diving centre, a wide range of sports and leisure facilities, a selection of restaurants, bars and cafes and a kids club. The resort will also include conference and banquet facilities to cater for Oman’s growing attraction as a destination for conferences, meetings and large-scale events. The resort forms part of a larger development that includes 300 high-end residential townhouses and villas, taking advantage of some of the most beautiful, unspoilt coastline in the Middle East.

About the role

An exciting role has arisen for a Technical Supervisor Role to join at the Jumeirah Muscat Bay Resort. The main purpose of this role is to assist in planning, organizing and directing the overall running of the technical Aspects of the hotel as well as maintaining established quality standards in a manner consistent with Resort standards and customers.

Duties and Responsibilities:

• Supervise and oversee the daily activities of all team leaders and subordinates within the department to ensure smooth operations and adherence to Jumeirah procedures.

• Monitor and inspect completed repair and maintenance works to ensure they meet the required standards and specifications.

• Assist in implementing, coordinating, and monitoring the Jumeirah Engineering Management System (JEMS), including systems for fire safety, life safety, preventive maintenance, and work orders.

• Address and handle grievances, suggestions, and complaints from colleagues, recommending appropriate actions to the Director of Engineering or Chief Engineer as necessary.

• Request support and direction as needed to effectively carry out duties and responsibilities.

• Ensure familiarity with and compliance with all relevant Engineering Department policies, processes, and procedures.

• Provide guidance and support to team leaders and subordinates, offering assistance and advice on technical matters as required.

• Conduct regular inspections and audits to assess equipment, facilities, and systems for compliance with safety standards and regulations.

• Coordinate with other departments and stakeholders to address technical issues, collaborate on projects, and ensure alignment with organizational goals.

Perform any other duties as assigned by management to support the efficient functioning of the Engineering Department.

Essential

• Mechanical or Electrical diploma or equivalent

• Health & Safety Certificate

Desirable

Bachelor’s Degree in Mechanical or Electrical engineering or any other relevant field.

Technical competencies

• Software competencies – Microsoft Office programs (Intermediate | Advanced)

• HVAC Systems

• BMS competencies

• FLS Competencies

behavioral competencies

• Problem solving

• Leadership and team management skills

• Creative

• Project Management Skills

Detail orientated