Technical Trainer

$48,000 - $60,000 12-31-2027 The Technical Trainer at Central New Mexico Community College (CNM) is responsible for developing and delivering both instructor-led and self-paced training for new systems, software, and new features to faculty and staff. This position conducts research, testing, and documentation of new technologies and provide onboarding training to new employees. The Technical Trainer plays a vital role in ensuring that employees have the knowledge and skills required to effectively utilize new and existing technologies within the college environment.

• Prepares and delivers technical training programs, including presentations and webinars, to targeted personnel.
• Assesses training needs and certification requirements to tailor training material and agenda accordingly.
• Deploys training sessions and provides end-user training for clients.
• Creates comprehensive instructor materials, including course outlines, background material, and training aids.
• Assists in the design of computer-based and multimedia curriculum to enhance technical instructional delivery.
• Collaborates with other technical trainers to refine course content and delivery techniques.
• Ensures quality and consistency of course content throughout the course life cycle.
• Plans and directs various training methods, including classroom, electronic learning, multimedia programs, and computer-aided instructional technologies.
• Maintains data integrity within the Learning Management System and establishes metrics to evaluate training effectiveness.
• Develops tracking and communication protocols to coordinate with the Learning Management System.
• Performs additional duties as assigned to support training initiatives and organizational goals.