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Technical Trainer
Are you an experienced accounting or finance professional looking to leverage your expertise in a new and exciting way?
As a Technical Trainer at BlackLine, you will be the subject matter expert who empowers our customers, partners, and employees to transform their accounting processes using our industry-leading software. This role is perfect for an enthusiastic and engaging communicator who enjoys sharing their knowledge and helping others succeed. We provide a robust onboarding program to teach you the art of software instruction and refine your delivery; you provide the real-world accounting expertise that makes the learning experience invaluable.
You'll Get To::
Leverage your accounting knowledge to deliver engaging and practicle training classes on BlackLine products, both in-person and virtually.
Translate complex accounting principles into clear, understandable concepts within the context of our software.
Meet assigned quarterly and annual delivery satisfaction and utilization targets.
Act as a trusted expert, sharing best practices and consulting with clients on how to best utilize BlackLine solutions to meet their financial close needs.
Collaborate with our Learning Experience Designers and other subject matter experts to ensure our training content is accurate, relevant, and impactful.
Develop and maintain strong relationships across the organization, contributing to a culture of continuous learning and customer success.
Stay current with accounting industry standards, implementation developments, and trends to ensure your expertise remains cutting-edge.
Represent BlackLine and the Training team at key customer events and user conferences.
Other duties as assigned.
Years of Experience in Related Field: 3-5 years of hands-on experience in corporate accounting or finance role (e.g., Accountant, Financial Analyst, Controller, Auditor).
Education: Bachelor's degree or the equivalent work experience
Technical/Specialized Knowledge, Skills, and Abilities:
- BlackLine
- Accounting/financial background
- Public speaking
- Project management
- SaaS implementation methodology
Other:
- Ability to conceptualize and present technical concepts clearly and concisely.
- Ability to deliver virtual training with MS Teams, WebEx, or similar applications to both small and large audiences.
- Ability to accommodate a global virtual and in-person delivery schedule outside of regular North American business hours.
- Expereince using Blackline or other financial close automation software.
Experience with process improvement or system implementation projects.
Experience applying adult learning principles to instructor-led training sessions.
Experience in developing learning experiences through building effective class materials such as PowerPoint decks, student and instructor guides, lab exercises, and job aids.
- A technology-based company with a sense of adventure and a vision for the future. Every door at BlackLine is open. Just bring your brains, your problem-solving skills, and be part of a winning team at the world's most trusted name in Finance Automation!
- A culture that is kind, open, and accepting. It's a place where people can embrace what makes them unique, and the mix of cultural backgrounds and varying interests cultivates diverse thought and perspectives.
- A culture where BlackLiner's continued growth and learning is empowered. BlackLine offers a wide variety of professional development seminars and inclusive affinity groups to celebrate and support our diversity.
BlackLine recognizes that the ways we work and the workplace itself have shifted. We innovate in a workplace that optimizes a combination of virtual and in-person interactions to maximize collaboration and nurture our culture. Candidates who live within a reasonable commute to one of our offices will work in the office at least 3 days a week.
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