Technician

Job Description

Job Title: Technician

Reporting to: Branch Manager

Status:Non-Exempt

Purpose

The Technicians primary responsibility is to maintain, calibrate, troubleshoot, clean, and repair a wide variety of environmental testing and monitor equipment. They will be responsible for providing high quality calibrated and well-maintained instruments to our customers.

Primary Responsibilities

• Assure all work is performed completely, correctly, and with the highest degree of quality
• Test, calibrate, repair and maintain company equipment in accordance with manufacturer specifications
• Prepare equipment with all required accessories, calibration information, manufacturer instructions and all paperwork related to the rental
• Respond to customer calls for technical assistance, troubleshooting and training
• Assign asset status and appropriate labeling for equipment
• Inspect returned equipment to ensure all equipment and peripherals are returned from the field.
• Thorough record keeping on electrical safety inspections, our environmental equipment and consumable products
• Communication on requesting any spare parts, accessories, and ancillary rental items to properly maintain equipment
• Maintain and update the SDS Chemical Register, review all new SDS Documents
• Assist in maintaining the technical and software library
• Assisting Team members when needed
• Available to work after hours, weekend and holiday emergency, when necessary
• Maintain a clean and safe work area in accordance with company policies and procedures

• Perform other duties as assigned

• Must possess outstanding communication (verbal and written), interpersonal, problem solving and customer service skills.
• Self- discipline qualities including accepting feedback from others, upholding organizational values, supporting organizational goals, willingness to make decisions, keeping commitments.
• Detail oriented with the ability to work independently as well as collaboratively in a team setting with peers and colleagues.
• Solid planning and organizational skills.
• Ability to prioritize and handle multiple tasks, meet strict deadlines and perform under pressure in a fast- paced work environment.
• Ability to read, understand and follow all company standard operating procedures and guidelines.
• Ability to utilize and follow PPE (Personal Protective Equipment) when required
• Critical thinking skills to assist in problem solving
• Ability to maintain regular attendance and punctuality requirements
• Strong Mechanical aptitude
• Ability to maintain a positive workplace atmosphere

• High school diploma/GED and or completion of a craft apprenticeship, or an equivalent number of years of education and experience in the environmental services field.
• Experience interfacing with clients; Excellent communication skills- Written, Verbal, Interpersonal, and Phone
• Ability to multitask and liaise with our customers in different fields

• Ability to follow all applicable safety regulations

Environment