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Technology Partner Manager, At Scale- Hospitality

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.

About the Role

Klaviyo is seeking a strategically minded Technology Partner Manager, At Scale to support and grow our hospitality partnerships. This role manages preferred technology partners and is accountable for driving integration adoption, influencing partner roadmaps, and executing joint go-to-market (GTM) strategies that deliver measurable business outcomes.

You will act as a strategic operator. Shaping how partners build and evolve integrations with Klaviyo, accelerating usage across shared customers, and collaborating closely with Sales, Product, Marketing, and Support. This role blends technical depth, ecosystem strategy, and operational execution.

What You'll Do

Integration & Product Growth (Primary KPI)

Own integration adoption targets for assigned partners, including activation, usage, and depth.
Partner with product teams to improve integration quality and expand functionality.
Monitor integration performance, identify blockers, and drive cross-functional resolution.
Translate partner technical needs into clear internal product and support workstreams.

Go-to-Market Execution & Enablement

Execute GTM programs (launches, campaigns, enablement) that accelerate integration adoption.
Drive co-selling motions with partner and internal sales teams.
Enable field teams with clear messaging on integration value and customer outcomes.

Strategic Planning & Partner Management

Own quarterly and annual partner plans focused on integration growth and GTM impact.
Maintain executive-ready documentation, dashboards, and reporting.
Manage partner relationships with a balance of strategic alignment and hands-on execution.

What You'll Bring

Qualifications

5+ years managing technology partnerships or integration-led growth across Sales, Product, and Marketing.
Strong technical acumen (APIs, data flows, integrations) without requiring hands-on coding.
Strategic, execution-oriented mindset with experience influencing without authority.
Familiarity with hospitality platforms such as Toast, Square, Mews, Oracle Opera, Cloudbeds, or similar.
Background in technical sales, solutions engineering, or partner management.
Motivated by shaping product direction, ecosystem strategy, and measurable integration growth.
Excels at connecting technical capabilities to business outcomes and GTM execution

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Get to Know Klaviyo

We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.

AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

By participating in Klaviyo's interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice.

Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.

By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

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