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JOB DESCRIPTION – TELECALLER (AUTOMOBILE INDUSTRY)

Department: SERVICE / Customer Support
Industry: Automobile (Car / Two-Wheeler Showroom)
Position: Telecaller

Key Responsibilities:

  • Make outbound calls to potential customers for lead follow-ups
  • Handle inbound customer calls and provide accurate information
  • Explain vehicle details, offers, finance options, and test drive facilities
  • Schedule showroom visits and test drive appointments
  • Maintain customer records and daily call reports
  • Coordinate with the sales team for lead conversion
  • Handle customer queries in a polite and professional manner
  • Ensure proper follow-up with interested customers

Required Skills & Qualifications:

  • Minimum 12th Pass / Graduate
  • Good communication skills (Hindi mandatory, basic English required)
  • Ability to handle customers confidently over the phone
  • Basic computer knowledge (calling software / MS Excel – preferred)
  • Positive attitude and convincing skills
  • Freshers are welcome to apply

Experience:

  • 0 to 2 years (Telecalling or Automobile experience preferred

Gender:

  • only Female can apply

Salary & Benefits:

  • Fixed salary + performance-based incentive

Job Type: Full-time

Pay: ₹15,000.00 - ₹24,926.06 per month

Work Location: In person

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