TELECALLER

JOB DESCRIPTION – TELECALLER (AUTOMOBILE INDUSTRY)

Department: SERVICE / Customer Support
Industry: Automobile (Car / Two-Wheeler Showroom)
Position: Telecaller

Key Responsibilities:

• Make outbound calls to potential customers for lead follow-ups
• Handle inbound customer calls and provide accurate information
• Explain vehicle details, offers, finance options, and test drive facilities
• Schedule showroom visits and test drive appointments
• Maintain customer records and daily call reports
• Coordinate with the sales team for lead conversion
• Handle customer queries in a polite and professional manner
• Ensure proper follow-up with interested customers

Required Skills & Qualifications:

• Minimum 12th Pass / Graduate
• Good communication skills (Hindi mandatory, basic English required)
• Ability to handle customers confidently over the phone
• Basic computer knowledge (calling software / MS Excel – preferred)
• Positive attitude and convincing skills
• Freshers are welcome to apply

Experience:

• 0 to 2 years (Telecalling or Automobile experience preferred

Gender:

• only Female can apply

Salary & Benefits:

• Fixed salary + performance-based incentive

Job Type: Full-time

Pay: ₹15,000.00 - ₹24,926.06 per month

Work Location: In person