Telecaller / Admin / Front Desk Executive

Job Description: Telecaller / Admin Executive / Front Desk Operator

Position: Telecaller cum Admin Executive & Front Desk Operator
Location: Dubai
Employment Type: Full-time
Experience: 1–3 years (preferred)

Overview

We are seeking a dynamic and organized professional who can efficiently handle telecalling activities, administrative responsibilities, and front desk operations. The ideal candidate should possess strong communication skills, excellent coordination abilities, and a customer-centric attitude.

Key Responsibilities1. Telecalling Duties

• Make outbound calls to prospective or existing customers to inform them about products/services.
• Handle inbound calls, address inquiries, and provide accurate information.
• Maintain call logs, follow up with leads, and update CRM/records regularly.
• Build and maintain positive customer relationships.
• Achieve daily/weekly calling and conversion targets.

2. Front Desk Operator Responsibilities

• Greet and assist visitors in a friendly and professional manner.
• Manage the reception area and ensure it is clean, organized, and welcoming.
• Handle visitor check-ins, maintain visitor logs, and issue visitor passes.
• Answer and route calls to appropriate departments.
• Manage appointment scheduling and meeting room bookings.

3. Administrative Executive Duties

• Handle daily administrative tasks such as filing, documentation, data entry, and record keeping.
• Manage office supplies, stationery, and coordinate with vendors.
• Assist in preparing reports, letters, and presentations.
• Support HR/Management in organizing meetings and events.
• Coordinate courier services, travel arrangements, and office maintenance.
• Ensure smooth functioning of office operations.

Required Skills

• Excellent verbal and written communication skills (English + local language).
• Strong telephone etiquette and customer-handling skills.
• Good organizational and time-management abilities.
• Proficiency in MS Office (Word, Excel, Outlook).
• Ability to multitask and manage front desk and admin tasks efficiently.
• Professional appearance and positive attitude.

Qualifications

• Graduate in any discipline (preferred).
• 1–3 years of experience in telecalling, front desk operations, or administrative work.
• Freshers with good communication skills may also apply.

Key Attributes

• Polite and confident communicator
• Problem-solving attitude
• Team-oriented and adaptable
• Responsible and reliable

Job Type: Full-time

Pay: AED3,000.00 - AED60,000.00 per month