We are looking for a female Telecalling cum Receptionist to join Ayura Ayurvedic HealthCare. The role involves welcoming customers at the reception and calling clients to book and manage appointments.
Key Responsibilities
- Handle incoming calls, greet visitors, and provide a warm, professional welcome to clients at the reception.
- Proactively call existing and potential customers to book appointments and follow up on inquiries.
- Manage the appointment booking system, schedule consultations, and coordinate with doctors/therapists.
- Provide information about services, treatments, and wellness packages to customers.
- Maintain front desk operations, ensuring a clean and welcoming reception area.
- Support administrative tasks such as maintaining client records and handling customer feedback.
- Assist in promoting special offers, wellness programs, and events.
Requirements
- Female candidates preferred.
- Prior experience in healthcare, wellness, or hospitality industry is highly desirable.
- Excellent communication skills with strong command of spoken and written English.
- Pleasant personality, professional appearance, and customer service orientation.
- Ability to multitask, stay organized, and handle client interactions with empathy and professionalism.
- Basic computer knowledge (MS Office, appointment scheduling tools).
What We Offer
- Competitive salary with performance-based incentives.
- Professional and supportive work environment.
- Training in Ayurveda-based wellness programs.
- Opportunity to grow within a reputed holistic healthcare brand.
Job Type: Full-time