Telecalling cum Social Media Executive – Female Preferred

Key Responsibilities:

• Order Coordination
• Coordinate with customers who place orders on our website, from order confirmation to successful delivery.
• Provide regular updates to customers regarding shipping and delivery status.
• Ensure smooth communication and support until the product is delivered.
• Social Media Handling
• Manage Instagram, Facebook, and other social media platforms.
• Post content, reply to comments and messages.
• Basic knowledge of design tools like Canva is a plus.
• Google Docs & Sheet Management
• Maintain customer data, daily activity reports, and order records.
• Update follow-up status and internal coordination sheets regularly.
• Telecalling & Customer Support
• Make and receive calls to assist customers and resolve their queries.
• Handle follow-ups and basic customer engagement.
• This is not a sales role – only support and coordination.

Requirements:

• Good communication skills in English and Hindi (English is mandatory as most customers are from South India)
• Basic computer skills (Google Docs, Sheets, Email, etc.)
• Responsible, polite, and confident personality
• Familiarity with social media usage

Benefits:

• Supportive and growth-friendly work environment
• On-job training will be provided if needed
• Performance-based salary hike and long-term opportunity
• Fixed working hours and scope to learn multiple skills

Job Types: Full-time, Permanent, Fresher

Pay: ₹8,000.00 - ₹15,000.00 per month

Benefits:

• Cell phone reimbursement

Language:

• Hindi (Required)
• English (Required)

Location:

• Naroda Gidc, Ahmedabad, Gujarat (Required)

Work Location: In person