Telephone Customer Service Rep

Job Description:

The ideal candidate has an interest in technology. This position requires someone who loves to communicate and enjoys interacting with others and learning. We are looking for someone that desires a long-term career with a growing company that rewards initiative, responsibility, dedication, and performance.

This position is responsible for ensuring GigaParts delivers exceptional customer satisfaction. The job includes variety, so two workdays are ever the same. This position requires a good listener that picks up on things quickly, has a can-do attitude, and enjoys solving problems by making use of the available resources. Excellent oral and written skills are essential to success in this position. There is constant use of telephone and computer equipment. Once mastered, this position offers many advancement avenues within the company.

If you are looking for a career with a dynamic, growing employer, GigaParts is the place! Our team members’ benefits include:

● Medical, dental and vision benefits

● 401K with employer matching

● Paid time off

● Employee Discount

● Advancement opportunities

● Performance-based evaluations and rewards

● Cross-training opportunities

Our customers are at the heart of everything we do. For this reason, we are looking for a teammate that takes pride in creating positive customer experiences and thrives in a supportive, team-oriented environment. If you are eager to make a meaningful impact and be part of a company that values respect, collaboration, and service excellence, we welcome you to apply.

Education: H.S. Diploma or GED

This position is on-site

Work hours: Monday - Friday 9 am - 6 pm and a Saturday rotation.

GigaParts is an EEOC employer that complies with the ADA and E-Verify. GigaParts is a drug-free workplace.

Job Type: Full-time

Pay: $15.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift

Application Question(s):

• Will you submit to a pre-employment drug test through hair or urinalysis prior to employment?
• If the position requires driving while on duty, will you submit to a driving record check?
• Have you ever been convicted of a felony?
• Are you legally authorized to work in the United States?

Experience:

• Call center: 2 years (Required)

Work Location: In person